
IT Operations Specialist
emagine Polska•Gdansk
💰 Wynagrodzenie
Widełki nieujawnione
📋 Informacje
🛠 Wymagane technologie
🌐 Wymagane języki
📝 Opis główny / Wstęp
Information about the project:
Industry: banking
Rate: up to 130 pln/h net + VAT, B2B
Location: Gdańsk - hybrid
Summary
The role of IT Operations Specialist aims to enhance operational excellence and performance within the High Risk technology team at Nordea Bank by managing diverse application landscapes.
Main Responsibilities:
Accept, analyze, and resolve support tickets across Snowflake, Airflow, Jenkins pipelines, and underlying systems.
Monitor data pipeline performance and system health.
Conduct proactive system health checks and preventive maintenance.
Manage incident response during critical issues.
Troubleshoot complex issues in pre-production and production environments.
Perform root cause analysis and analyze system logs.
Document solutions for recurring issues.
Execute application deployments following ITIL processes.
Coordinate release activities across environments.
Manage deployment schedules and communicate with stakeholders.
Perform post-deployment verification and rollback procedures.
Key Requirements:
ITIL Foundation certification
5+ years in IT operations and support
Strong knowledge of Snowflake
Experience with Linux and Windows environments
Programming/scripting skills (Python, Bash, etc.)