Junior IT Support Specialist (k/m/n)

Your responsibilities, Provide first-line technical support to users (on-site and remote)., Resolve user-reported issues via the Service Desk platform in accordance with ITIL/ITSM standards., Monitor and maintain assigned IT infrastructure and systems., Manage and track IT hardware assets (laptops, desktops, peripherals)., Oversee and support the development of assigned IT tools and software., Collaborate with external vendors and service providers to resolve issues and implement solutions.

Basic knowledge of IT systems, hardware, and software., Familiarity with Windows operating systems and Microsoft Office tools., Strong communication and interpersonal skills., Ability to work independently and as part of a team., Willingness to learn and develop technical skills., Good organizational skills and attention to detail., Good communication skills in English and Polish(minimum B2 level)., Availability to work on-site, especially during the first months; after the onboarding period, up to one day of remote work per week is possible.

What we offer, Daily cooperation and know-how exchange with experts., Additional benefits: a prepaid lunch card, private medical care, subsidized sports card, and office fruit provision., Internal Development initiatives including soft & leadership skills training programs., Recognition Program., Employee Referral Program., Support & incentive bonus for completing Ph.D., Various sports and engagement initiatives.

Benefits, private medical care, life insurance, fruits, integration events, no dress code, parking space for employees, meal passes, employee referral program

Selvita, Selvita is a global integrated service provider with laboratories in Poland (Krakow, Poznan, and Wroclaw), Croatia (Zagreb), and offices in Cambridge, UK, as well as the Greater Boston Area and San Francisco Bay Area in the US. Our company is dedicated to delivering comprehensive solutions that support our international clients in drug discovery and drug development., , As one of the largest preclinical contract research organizations in Europe, Selvita is driven by a clear mission: to bridge the gap between early drug discovery and the clinical stage of drug development., , At Selvita, we value partnership, excellence, passion, commitment, and integrity. We build strong, collaborative relationships with our clients and commit to the highest standards of quality. We fuel our pursuit of innovative solutions with enthusiasm, advance drug development with focused dedication, and ensure honesty and transparency in all our work., , As a Junior IT Specialist, you will be responsible for providing day-to-day technical support to internal users, managing IT assets, and ensuring the smooth operation of assigned systems and tools. This is an excellent opportunity for someone early in their IT career who is eager to grow their skills in a dynamic and collaborative environment., , Join us at Selvita, where these values guide our mission to advance drug discovery to the clinical stage of drug development.

Your responsibilities

• Provide first-line technical support to users (on-site and remote).
• Resolve user-reported issues via the Service Desk platform in accordance with ITIL/ITSM standards.
• Monitor and maintain assigned IT infrastructure and systems.
• Manage and track IT hardware assets (laptops, desktops, peripherals).
• Oversee and support the development of assigned IT tools and software.
• Collaborate with external vendors and service providers to resolve issues and implement solutions.

Benefits, private medical care, life insurance, fruits, integration events, no dress code, parking space for employees, meal passes, employee referral program

Selvita, Selvita is a global integrated service provider with laboratories in Poland (Krakow, Poznan, and Wroclaw), Croatia (Zagreb), and offices in Cambridge, UK, as well as the Greater Boston Area and San Francisco Bay Area in the US. Our company is dedicated to delivering comprehensive solutions that support our international clients in drug discovery and drug development., , As one of the largest preclinical contract research organizations in Europe, Selvita is driven by a clear mission: to bridge the gap between early drug discovery and the clinical stage of drug development., , At Selvita, we value partnership, excellence, passion, commitment, and integrity. We build strong, collaborative relationships with our clients and commit to the highest standards of quality. We fuel our pursuit of innovative solutions with enthusiasm, advance drug development with focused dedication, and ensure honesty and transparency in all our work., , As a Junior IT Specialist, you will be responsible for providing day-to-day technical support to internal users, managing IT assets, and ensuring the smooth operation of assigned systems and tools. This is an excellent opportunity for someone early in their IT career who is eager to grow their skills in a dynamic and collaborative environment., , Join us at Selvita, where these values guide our mission to advance drug discovery to the clinical stage of drug development.