At Mindbox we connect top IT talents with technology projects for leading enterprises across Europe.

Are you passionate about technology and eager to work on high-value, high-profile projects? Do you thrive in a collaborative environment where your insights directly impact customer experience? If so, this role is for you!

Sounds like your kind of challenge?

What You'll Be Doing

As a Business Analyst you will play a key role in building a new platform that will shape the future of banking technology. Acting as the bridge between customers and engineering teams, you will ensure that business requirements are clearly understood, documented, and translated into actionable solutions. This is an opportunity to work in a global team on a technology-driven transformation programme, collaborating with some of the brightest minds in the industry.

• Gather, analyse, and curate data requirements.
• Engage with stakeholders across CTO teams and customers to agree and document requirements.
• Analyse customer behaviour and feedback to prioritise needs and maximise business value.
• Contribute to the design of technical processes, identify gaps, and ensure consistency in documentation.
• Document test cases and support migration planning and execution.
• Work closely with delivery teams to monitor progress and provide clarifications.
• Share learnings and insights with a wide range of stakeholders.
  
  

Note: Detailed project information will be shared during the recruitment process.

What You Get In Return

• Flexible cooperation model – choose the form that suits you best (B2B, employment contract, etc.)
• Hybrid work setup – min. 6 days per month from the office in Kraków
• Collaborative team culture – work alongside experienced professionals eager to share knowledge
• Continuous development – access to training platforms and growth opportunities
• Comprehensive benefits – including Interpolska Health Care, Multisport card, Warta Insurance, and more
• High quality equipment – laptop and essential software provided
  
  

Who We're Looking For

• Min. 8 years in a similar role.
• Strong stakeholder engagement and relationship-building skills.
• Excellent command of English, both written and spoken.
• Solid understanding of business analysis within a Product and Customer-Centric organisation.
• Experience in process flow definition and mapping.
• Good knowledge of enterprise IT environments in the financial sector, including application hosting, data management, network infrastructure, APIs, and microservices.
• Strong analytical skills, including data analysis to segment customers and capture telemetry requirements.
• Proficiency in requirements elicitation and documentation, including: epic confirmation, user stories, behaviour driven development scenarios, refinement with architecture/development teams
• Experience with options analysis, gap analysis, data mapping, process mapping (e.g., BPMN), and UAT support.
• Familiarity with Agile methodologies and technology-driven change management.
  
  

Joining this project you’ll become part of Mindbox – a tech-driven company where consulting, engineering, and talent meet to build meaningful digital solutions. We’ll back you up every step of the way, accelerate your development, and ensure your skills make a difference.

Ready to take the next step?

Submit your application! We look forward to reviewing your profile 😊

Know someone who might be a great fit?

Feel free to share this opportunity using the referral link: Mindbox Referrals System