Codzienne zadania

• System Health & Monitoring: Maintain peak application performance by using Dynatrace to identify potential bottlenecks and resolve incidents before they impact the business.
• End-to-End Request Handling: Manage the full lifecycle of functional requests, including user onboarding, access management, and deep-dive technical analysis of system issues.
• Stakeholder Coordination: Facilitate smooth communication and collaboration between Developers, Product Owners, and Business Units to align technical support with operational needs.
• User Advocacy: Act as the first point of contact for the user community, providing clear updates on system status, new feature releases, and technical troubleshooting.
• AI & MLOps Support: Partner with Data Science teams to assist in the deployment of Large Language Models (LLMs) and machine learning solutions through MLOps pipelines.
• Continuous Optimization: Gather and analyze user insights to suggest and implement functional enhancements, specifically focusing on the performance of AI-driven products.

Must have

• Oracle
• SQL Server
• BI
• Data analysis
• Jenkins
• Dynatrace
• Jira
• Confluence
• ServiceNow