Your responsibilities, Provide hands-on technical support for automation platforms including UiPath, Oracle APEX, Microsoft Power Automate, and workflow orchestration., Manage and resolve technical inquiries via ticketing and communication platforms., Triage and troubleshoot technical issues using internal case tracking systems., Ensure timely support delivery in accordance with defined Service Level Agreements (SLAs)., Collaborate with clients to gather information, resolve issues, or escalate as needed., Open to work in an afternoon shift model (12:00–20:00 CET) as part of our support structure.

Solid experience with SQL (preferably Oracle PL/SQL)., Ability to write queries and navigate relational database structures., Analytical mindset and strong problem-solving abilities., Self-organized and capable of working under pressure., Prior experience in IT support roles., Proficiency in English (minimum B2 level)., Strong communication and time management skills., Curiosity and interest in low-code platforms, RPA tools, and workflow automation.

Optional, Experience with SSRS and SSIS, understanding of ITIL processes., Familiarity with Jira Service Desk or similar ticketing systems., Knowledge of Python, UiPath, Oracle, Microsoft technologies, Knowledge of frontend technologies (HTML, CSS, JavaScript)

work-organization-team-size

Team size, 4-8

This is how we work, you develop several projects simultaneously, you can change the project, you have influence on the choice of tools and technologies, you have influence on the technological solutions applied, you focus on product development, you focus on code maintenance, agile

work-organization-team-members

Team members, backend developer, frontend developer

This is how we work on a project, Clean Code, code review, documentation, issue tracking tools

Development opportunities we offer, external training, intracompany training, mentoring, soft skills training, substantive support from technological leaders, time for development of your ideas

What we offer, Opportunities to grow your knowledge within your area of expertise, Friendly working atmosphere in a professional team, Employee-oriented working culture, Sports subscription, Subsidized English classes, Small teams, International projects, Free coffee, Free fruits, Free breakfasts, Startup atmosphere, No dress code, Hands-on experience in a variety of marketing functions, Opportunities to take ownership of projects and grow your skills, Mentorship and guidance from experienced marketing professionals

Benefits, sharing the costs of sports activities, private medical care, sharing the costs of foreign language classes, sharing the costs of professional training & courses, remote work opportunities, flexible working time, fruits, integration events

Recruitment stages, phone screen , technical test performed in the office, final interview in the office

GGS IT Consulting, GGS IT Consulting helps organizations eliminate manual processes, streamline workflows, and drive measurable business results through Automation. We collaborate with industry-leading partners to provide high-quality technical services, specifically tailored to purpose-built compensation platforms. Our advanced software technology and proven methodologies accelerate operational efficiency, reduce costs, and enable data-driven decision-making. Companies worldwide trust GGS to transform how they work, unlocking sustainable growth and a competitive edge. Now, you can be part of it!

This is how we work,

About the project

We are looking for a tech-savvy and solution-oriented Automation Support Specialist to join our team and help deliver seamless technical support in the area of business process automation. If you’re passionate about solving technical issues and eager to grow your expertise in low-code platforms and automation tools, this could be the perfect role for you.

In this role, you will provide support for key automation platforms such as Oracle APEX, UiPath, and Microsoft Power Automate etc. You’ll be part of a collaborative team, working in a dynamic environment with a focus on delivering excellent service and driving continuous improvement.

This is how we work on a project, Clean Code, code review, documentation, issue tracking tools

work-organization-team-size

Team size, 4-8

work-organization-team-members

Team members, backend developer, frontend developer

About the project

We are looking for a tech-savvy and solution-oriented Automation Support Specialist to join our team and help deliver seamless technical support in the area of business process automation. If you’re passionate about solving technical issues and eager to grow your expertise in low-code platforms and automation tools, this could be the perfect role for you.

In this role, you will provide support for key automation platforms such as Oracle APEX, UiPath, and Microsoft Power Automate etc. You’ll be part of a collaborative team, working in a dynamic environment with a focus on delivering excellent service and driving continuous improvement.

Your responsibilities

• Provide hands-on technical support for automation platforms including UiPath, Oracle APEX, Microsoft Power Automate, and workflow orchestration.
• Manage and resolve technical inquiries via ticketing and communication platforms.
• Triage and troubleshoot technical issues using internal case tracking systems.
• Ensure timely support delivery in accordance with defined Service Level Agreements (SLAs).
• Collaborate with clients to gather information, resolve issues, or escalate as needed.
• Open to work in an afternoon shift model (12:00–20:00 CET) as part of our support structure.

Recruitment stages

• phone screen
• technical test performed in the office
• final interview in the office

Benefits, sharing the costs of sports activities, private medical care, sharing the costs of foreign language classes, sharing the costs of professional training & courses, remote work opportunities, flexible working time, fruits, integration events

Recruitment stages, phone screen , technical test performed in the office, final interview in the office

GGS IT Consulting, GGS IT Consulting helps organizations eliminate manual processes, streamline workflows, and drive measurable business results through Automation. We collaborate with industry-leading partners to provide high-quality technical services, specifically tailored to purpose-built compensation platforms. Our advanced software technology and proven methodologies accelerate operational efficiency, reduce costs, and enable data-driven decision-making. Companies worldwide trust GGS to transform how they work, unlocking sustainable growth and a competitive edge. Now, you can be part of it!

This is how we work,

About the project

We are looking for a tech-savvy and solution-oriented Automation Support Specialist to join our team and help deliver seamless technical support in the area of business process automation. If you’re passionate about solving technical issues and eager to grow your expertise in low-code platforms and automation tools, this could be the perfect role for you.

In this role, you will provide support for key automation platforms such as Oracle APEX, UiPath, and Microsoft Power Automate etc. You’ll be part of a collaborative team, working in a dynamic environment with a focus on delivering excellent service and driving continuous improvement.