IT Business Analyst for eDMS/QMS

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Role: IT Business Analyst for eDMS/QMS

Location: Krakow – 3 days/week onsite

Based in our new IT hub at Unity Tower in Krakow, this is an exciting opportunity to join Galderma’s growing IT presence in Poland as an IT Business Analyst.

In this senior role, you will play a key part in shaping and optimizing our electronic Document Management Systems (eDMS) and Quality Management Systems (QMS), ensuring they effectively support business needs while meeting stringent regulatory and compliance standards.

As a trusted partner to Quality, Regulatory, and IT stakeholders, you will translate complex business requirements into robust, compliant digital solutions that support document lifecycle management, quality control, and audit readiness. This role offers the opportunity to contribute to global initiatives within a highly regulated environment, driving system improvements that enhance efficiency, data integrity, and patient safety.

Key Responsibilities

• Business Analysis & Solution Design: Lead end-to-end requirements gathering for eDMS and QMS solutions, translating complex business needs into clear functional and technical specifications that support document lifecycle management, quality control, and compliance.
• System Implementation, Validation & Compliance: Support the implementation and optimisation of eDMS/QMS platforms, ensuring full compliance with GxP, ISO, 21 CFR Part 11 and other regulatory standards, including validation activities (UAT, documentation, audit readiness).
• Stakeholder Partnership & Governance: Act as the primary liaison between IT, Quality, Regulatory and business teams, facilitating workshops, driving alignment, and ensuring solutions meet cross-functional requirements.
• Process Optimisation & Continuous Improvement: Analyse and map current document and quality processes, identifying improvement opportunities and driving enhancements that strengthen efficiency, compliance, and data integrity.
• Data Migration, Integration & Vendor Management: Lead or support data migration initiatives and system integrations (ERP, LIMS, CRM), while contributing to vendor selection, solution evaluation, and ongoing partner collaboration.
• Training, Adoption & Support: Develop training materials, deliver key-user sessions, and provide ongoing support to ensure strong system adoption and optimal performance.
• Project Delivery & Risk Management: Support IT project execution within scope, timeline, and budget, proactively identifying and mitigating risks to ensure system stability and regulatory readiness
  
  

Skills And Qualifications

• Significant experience as an IT Business Analyst working with eDMS and/or QMS in regulated industries (pharmaceutical, medical devices, cosmetics or similar)
• Strong understanding of GxP, ISO and 21 CFR Part 11 requirements
• Proven experience in requirements gathering, process mapping and system validation within validated environments
• Hands-on experience implementing, enhancing or maintaining platforms such as OpenText, Veeva Vault, MasterControl or TrackWise
• Experience managing vendors and cross-functional stakeholders (QA, IT, business users)
• Fluent English, written and spoken
  
  

What We Offer In Return

• You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base.
• You will receive a competitive compensation package with bonus structure and extended benefit package.
• You will be able to work in a hybrid work culture.
• You will participate in feedback loops, during which a personalized career path will be established.
• You will be joining a growing company that believes in ownership from day one where everyone is empowered to grow and to take on accountability.
  
  

Next Steps

• If your profile is a match, we will invite you for a first virtual conversation with the recruiter.
• The next step is a virtual conversation with the hiring manager and the wider team.
• The final step is an in-person interview with the local HRBP
  
  

Our people make a difference

At Galderma, you’ll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.