Learning Program Manager

Job Description

This role is ideal for someone who thrives on delivering complex, global learning programmes, enjoys working with senior stakeholders, and brings both structure and energy to fast‑moving environments.

If you’re passionate about enabling high‑quality learning experiences at scale, this is your chance to make a real impact.

The role is being offered on a fixed term basis until the end of March 2028 and will operate on a hybrid basis with time spent at our Krakow office.

In this role, you will take ownership of the end‑to‑end development, coordination, and deployment of global learning programmes Your work will directly shape the delivery of world‑class training experiences for our client.

You Will Focus On

• Building and managing comprehensive programme delivery plans
• Leading all aspects of programme scheduling, set‑up, registration, and course management
• Coordinating and delivering learning programmes to meet annual completion targets
• Managing stakeholder communication, ensuring alignment on goals, progress, and decisions
• Monitoring registrations, cancellations, and participant issues to ensure smooth delivery
• Overseeing budget management and meeting financial accountability targets
• Conducting programme reviews and analysing performance data to drive improvements
• Managing day‑to‑day relationships with clients, internal teams, and vendors
• Ensuring accurate, timely reporting and performance against SLA/KPI commitments
• Maintaining quality assurance processes to ensure learning outcomes meet business needs
• Building and managing a strong trainer pool and sourcing additional resources (venues, travel, etc.)
  
  

What You'll Bring

You will succeed in this role if you have:

• Experience rolling out large-scale programmes
• Strong knowledge of learning interventions and programme operations
• Confidence using project management methodologies (critical path, critical chain, agile)
• Excellent communication and relationship-building skills
• Strong business and financial acumen
• Analytical capability and robust reporting skills
• Desirable experience includes exposure to organisational development, understanding organisational dynamics, and familiarity with blended learning design (eLearning, VILT, ILT, modern learner)