
Microsoft Dynamics 365 Functional Consultant
Cyclad•Kraków
💰 Wynagrodzenie
16800 - 21000 PLN/msc
Oryginalnie: 16800 - 21000 PLN/msc
📋 Informacje
🛠 Wymagane technologie
📝 Twój zakres obowiązków
Your responsibilities, Gather and analyze business requirements, translating them into Dynamics 365 (CRM) solutions, Lead workshops and facilitate discussions with business and technical stakeholders, Design functional solutions using Customer Service and Marketing (Customer Insights) modules, Recommend best practices and decide between standard features and customizations, Configure and customize Dynamics 365 (forms, views, dashboards, workflows), Prepare functional documentation, including specifications for integrations and data migration, Support implementation projects and contribute to solution delivery, Collaborate on project scope, estimates, and solution proposals
Minimum 3+ years of experience with Microsoft Dynamics 365 (Customer Service & Marketing), At least 5 years of project experience and 3+ years in consulting roles, Strong experience in requirements gathering, roadmap creation, and backlog management, Proven ability to design and implement Dynamics 365 solutions and customizations, Experience in documenting business processes and creating functional specifications, Practical knowledge of CRM configuration (forms, views, dashboards, workflows), Strong communication skills and ability to work directly with stakeholders
Optional, Experience with Power Platform (Power Apps, Power Automate, Dataverse), Familiarity with tools such as Jira, Confluence, Knowledge of SQL, Power BI, or data analysis, Experience in the financial services industry
work-organization-team-size
Team size, 7
This is how we work, at the client's site, you focus on a single project at a time, you have influence on the product, agile, scrum
work-organization-team-members
Team members, backend developer, fullstack developer, project manager
This is how we work on a project, documentation, issue tracking tools, testing environments
Development opportunities we offer, development budget, intracompany training, mentoring, substantive support from technological leaders, technical knowledge exchange within the company
What we offer, Hybrid work model: Kraków, 5–8 days/month from the client’s office, Opportunity to work on end-to-end Dynamics 365 implementations, Exposure to international stakeholders and complex business environments, Real impact on shaping CRM strategy and solutions, Collaborative environment focused on knowledge sharing and best practices
Benefits, sharing the costs of sports activities, private medical care, sharing the costs of professional training & courses, life insurance, remote work opportunities, flexible working time, dental care, extra social benefits
Recruitment stages, Introductory call, Technical / functional interview, Final decision
Cyclad, In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting edge technologies that shape the world of the future.
This is how we work,
About the project
Join a project where you’ll shape and deliver Microsoft Dynamics 365 (CRM) solutions that directly impact business processes and customer engagement. In this role, you will combine functional expertise with consulting skills to work closely with stakeholders to design, implement, and optimize CRM solutions across the organization.
Type of project: Outsourcing
Office location: Kraków, Poland
Work model: Hybrid, 5-8 days work from the client's office per month
Working hours: Full-time, business hours
Budget: up to 125 PLN net/ h - B2B
Project length: one-year contract with an option to extend
Only candidates with citizenship in the European Union and residence in Poland
Start date: ASAP
⚙️ Praktyki developerskie
This is how we work on a project, documentation, issue tracking tools, testing environments
📝 Opis główny / Wstęp
work-organization-team-size
Team size, 7
work-organization-team-members
Team members, backend developer, fullstack developer, project manager
About the project
Join a project where you’ll shape and deliver Microsoft Dynamics 365 (CRM) solutions that directly impact business processes and customer engagement. In this role, you will combine functional expertise with consulting skills to work closely with stakeholders to design, implement, and optimize CRM solutions across the organization.
Type of project: Outsourcing
Office location: Kraków, Poland
Work model: Hybrid, 5-8 days work from the client's office per month
Working hours: Full-time, business hours
Budget: up to 125 PLN net/ h - B2B
Project length: one-year contract with an option to extend
Only candidates with citizenship in the European Union and residence in Poland
Start date: ASAP
Your responsibilities
- Gather and analyze business requirements, translating them into Dynamics 365 (CRM) solutions
- Lead workshops and facilitate discussions with business and technical stakeholders
- Design functional solutions using Customer Service and Marketing (Customer Insights) modules
- Recommend best practices and decide between standard features and customizations
- Configure and customize Dynamics 365 (forms, views, dashboards, workflows)
- Prepare functional documentation, including specifications for integrations and data migration
- Support implementation projects and contribute to solution delivery
- Collaborate on project scope, estimates, and solution proposals
Recruitment stages
- Introductory call
- Technical / functional interview
- Final decision
🎁 Co oferujemy (Dodatkowe detale)
Benefits, sharing the costs of sports activities, private medical care, sharing the costs of professional training & courses, life insurance, remote work opportunities, flexible working time, dental care, extra social benefits
Recruitment stages, Introductory call, Technical / functional interview, Final decision
Cyclad, In Cyclad we work with top international IT companies in order to boost their potential in delivering outstanding, cutting edge technologies that shape the world of the future.
This is how we work,
About the project
Join a project where you’ll shape and deliver Microsoft Dynamics 365 (CRM) solutions that directly impact business processes and customer engagement. In this role, you will combine functional expertise with consulting skills to work closely with stakeholders to design, implement, and optimize CRM solutions across the organization.
Type of project: Outsourcing
Office location: Kraków, Poland
Work model: Hybrid, 5-8 days work from the client's office per month
Working hours: Full-time, business hours
Budget: up to 125 PLN net/ h - B2B
Project length: one-year contract with an option to extend
Only candidates with citizenship in the European Union and residence in Poland
Start date: ASAP