Network Capacity Analyst

YOU WILL

• Drive improvements to capacity management within Connectivity in line with internal control requirements.
• Ensure capacity management activities are prioritized based on risk to service, effort required, and cost (including Total Cost of Ownership).
• Represent Connectivity in the global Capacity Management Community of Practice.
• Identify and analyze business demand drivers that impact capacity consumption for key Connectivity services.
• Quantify and model the relationship between business demand and infrastructure capacity usage.
• Ensure all changes impacting network infrastructure are reviewed and assessed by Connectivity Architects.
• Work with business areas to ensure all programmes, projects, and changes go through the Connectivity Front Door process.
• Prioritize initiatives to reduce infrastructure outages and recurring incidents.
• Ensure global capacity management standards are defined and followed.
• Drive continuous service improvement across domains and vendors using the Continuous Improvement methodology.