Product Owner Directory Services

Digital & Technology Team (D&T) is an integral division of HEINEKEN Global Shared Services Center. We are committed to making Heineken the most connected brewery. That includes digitalizing and integrating our processes, ensuring best-in-class technology, and embedding a data-driven culture. By joining us you will work in one of the most dynamic and innovative teams and have a direct impact on building the future of Heineken!

As Product Owner Digital Workplace you and your team are part of the Digital Infrastructure Portfolio within D&T. As PO you are accountable for maximizing the value of the products and services delivered by the Product Team; together with the Tribe Lead you own the Digital Workplace vision, strategy and roadmap. As Product Owner, you will play a vital role in defining HEINEKENs Enterprise Directory Services products to enable employees to securely authenticate and access the HEINEKEN business applications.

Your Responsibilities Would Include

• owning the products delivering Directory Services product to the global HEINEKEN end-users and application teams. This includes the On-Premise AD environment(s) and connected Entra ID tenant(s), both in IT and OT environments
• delivering with the help of our partners the services around these platforms so that the end users experience a Simple, Intuitive, Seamless, Fast, Reliable and Robust and above all Secure access to all HEINEKEN business applications and platforms
• being accountable for effective Product Backlog management, especially deciding on priorities and directions to maximize value delivered by the product team
• being responsible for the financial governance of the Directory Services. Continuously evaluating the economic efficiency of HEINEKENs Directory services. Included are all expenditures (capital and operating expenses) and proceeds (charge-outs to HEINEKEN operating companies, OPCOs). Developing the annual budgets and contributing to annual 5-year planning to project the long-term run rate of directory services
• managing internal stakeholders across:
• all Functional domains (e.g. Commerce, Supply Chain, Finance)
• 4 D&T Hubs in each region
• Global Information Security
• Business Application teams
• External partners, e.g. Microsoft, T-Systems, Gijima
• defining in collaboration with Tribe product architect and Enterprise Architecture the architectural standards for the Directory Services, developing roadmaps and reliable and secure operational management standards
• collaborating with Scrum Master to lead a high-performing, agile product team to deliver fit-for-use and fit-for-purpose technology solutions.

You Are a Good Candidate If You Have

• master’s degree in IT
• work experience, years of experience required in a complex international environment (countries/regions)
• strong and demonstrated leadership experience with Directory Services in a multinational environment
• ability to be an inspirational leader for the product team
• proven experience in managing global teams (combining internal employees and external partners), creating a trusted, business-focused mindset and developing secure design strategies for related services
• proven experience in identifying, selecting and implementing relevant new technologies and influencing the business with a formal global financial business case for its related services
• an entrepreneurial mindset and an ability to connect with internal and external audiences including senior management
• sense of urgency to enable and support OpCos and its operations with the related services
• preferably PSPO certified.

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