SAP Training Specialist

For our client, an international company, we are looking for a candidate for the position of SAP Training Specialist. In this role, you will work closely with Business Process Owners (BPOs) to analyze training needs and support the design and development of training programs and materials.

Main Duties Will Include

• Develop and update SAP training processes and procedures.
• Manage the EnableNow training platform, including administration, maintenance, and user support.
• Identify training needs and design programs in cooperation with business partners
• Support training delivery and create materials such as manuals, e-learning content, and instructional videos.
• Evaluate training effectiveness using assessments and feedback, and recommend improvements.
• Maintain strong communication with users during hypercare and support adoption after go‑live.
• Follow SAP change management processes, cybersecurity guidelines, and internal standards.
• Participate in team meetings, training sessions, and planning cycles to encourage continuous improvement.
• Maintain documentation related to SAP module administration standards.
• Provide support services that meet targets for customer satisfaction and resolution time.
• Perform root cause analysis for recurring issues to prevent future incidents.