Technical Product Manager

Role: Senior/Lead Technical Product Manager

Skills: GDPR, CAN‑SPAM, email/SMS ecosystems (MTA/SMS gateways, opt‑in/opt‑out, SPF/DKIM/DMARC), backlog management and Agile

Location: Krakow Poland

Type: B2b/UoP

We are at Coforge hiring for Senior/Lead Technical Product Manager with GDPR, CAN‑SPAM, email/SMS ecosystems (MTA/SMS gateways, opt‑in/opt‑out, SPF/DKIM/DMARC), backlog management and Agile

Job Description

• Own product outcomes for high‑volume traveler communications: define strategy, roadmap and success metrics.
• Author PRDs/user stories with crisp acceptance criteria; manage and prioritize a transparent backlog.
• Instrument and analyze KPIs (deliverability, latency, error rates, cost per message) and drive continuous improvement.
• Partner with Engineering/Architecture on discovery, sequencing and risk management across releases.
• Ensure compliance (GDPR, CAN‑SPAM) and security requirements are embedded in Definition of Done.
• Communicate status and decisions clearly to stakeholders; facilitate demos and release notes.
• 4+ years experience in TPM/PO roles for platforms or communications products.
• Working knowledge of email/SMS ecosystems (MTA/SMS gateways, opt‑in/opt‑out, SPF/DKIM/DMARC).
• Strong backlog management, stakeholder engagement and data‑driven decision‑making skills.
• Familiarity with Agile practices and tooling (e.g., Jira/Rally) and experimentation techniques.
• Travel/airline domain exposure (PNR lifecycle, disruption notifications).
• Experience launching new channels and privacy‑by‑design reviews.