Business Analyst – Salesforce (Service Cloud & FSL) ABB Robotics
ABB•Kraków, Polska
Widełki nieujawnione
⭐ Nieznany📄 other
📝 Opis główny / Wstęp
W firmie ABB pomagamy przedsiębiorstwom działać sprawniej i czyściej – i każdy człowiek w naszej firmie się do tego przyczynia. Będziesz mieć możliwość przewodzenia, otrzymasz wsparcie w rozwoju i poczujesz dumę z wpływu, jaki wspólnie wywieramy. Dołącz do nas i pomóż zarządzać tym, co napędza świat.
Stanowisko To Podlega
IS Manager
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Are you passionate about bridging business needs with innovative IS solutions? Join our Salesforce Robotics IS team as a Business Analyst and play a key role in shaping the future of Service Cloud and Field Service Lightning (FSL) in our global Salesforce CRM. In this role, you will collaborate across global teams to translate business requirements into impactful technical solutions to optimize customer journey!
Your Responsibilities
The position is global. The preferred locations are Poland, Sweden, Italy, Hungary, Spain, Czech Republic, and India.
Your Background
What’s in it for you?
At ABB Robotics, you’ll be part of a global leader in automation and innovation. We offer a dynamic and inclusive environment where your ideas and leadership make a real impact. You’ll work with cutting-edge technologies, visionary teams, and have the opportunity to shape the future of Robotics on a global scale.
We empower you to take the lead, share bold ideas, and shape real outcomes. You’ll grow through hands-on experience, mentorship, and learning that fits your goals. Here, your work doesn’t just matter, it moves things forward.
Our benefits? Competitive, comprehensive, and crafted with you in mind.
Welcome with your application!
Aby zbudować czystszą, mądrzejszą przyszłość, potrzebne są różne umysły: ciekawe, odważne i kreatywne. Dlatego witamy ludzi z każdego środowiska i o różnych doświadczeniach.
Chcesz wywrzeć wpływ?
Aplikuj już dzisiaj lub odwiedź stronę https://www.abb.com , aby dowiedzieć się więcej o wpływie naszych rozwiązań na całym świecie.
Stanowisko To Podlega
IS Manager
__
Are you passionate about bridging business needs with innovative IS solutions? Join our Salesforce Robotics IS team as a Business Analyst and play a key role in shaping the future of Service Cloud and Field Service Lightning (FSL) in our global Salesforce CRM. In this role, you will collaborate across global teams to translate business requirements into impactful technical solutions to optimize customer journey!
Your Responsibilities
- Translate business requirements into bulletproof technical specs – data models, process flows, and configurations that scale globally in our Salesforce CRM.
- Create delivery-ready user stories, backlog items, and acceptance criteria that Dev teams can build from without rework.
- Guide business users on FSL capabilities and best practices (work orders, service appointments, scheduling/dispatch) and help shape the right solution.
- Facilitate alignment between stakeholders and application to ensure shared understanding and solution clarity
- Support testing, training, and implementation activities to ensure successful delivery of IS solutions
The position is global. The preferred locations are Poland, Sweden, Italy, Hungary, Spain, Czech Republic, and India.
Your Background
- 6+ years as Business or Functional Analyst in Salesforce CRM with hands-on in Service Cloud and Field Service Lightning.
- Proven track record designing and implementing FSL solutions at global scale – work orders, scheduling, dispatch.
- Relevant certifications like Service Cloud Consultant and/or Field Service Consultant
- Strong analytical thinking and problem-solving skills
- Proven ability to translate business needs into and influence stakeholders
- Familiarity with Agile methodologies and backlog management using Azure DevOps
- Proficiency in process mapping tools such as Visio
What’s in it for you?
At ABB Robotics, you’ll be part of a global leader in automation and innovation. We offer a dynamic and inclusive environment where your ideas and leadership make a real impact. You’ll work with cutting-edge technologies, visionary teams, and have the opportunity to shape the future of Robotics on a global scale.
We empower you to take the lead, share bold ideas, and shape real outcomes. You’ll grow through hands-on experience, mentorship, and learning that fits your goals. Here, your work doesn’t just matter, it moves things forward.
Our benefits? Competitive, comprehensive, and crafted with you in mind.
Welcome with your application!
Aby zbudować czystszą, mądrzejszą przyszłość, potrzebne są różne umysły: ciekawe, odważne i kreatywne. Dlatego witamy ludzi z każdego środowiska i o różnych doświadczeniach.
Chcesz wywrzeć wpływ?
Aplikuj już dzisiaj lub odwiedź stronę https://www.abb.com , aby dowiedzieć się więcej o wpływie naszych rozwiązań na całym świecie.
📡 Metadata statystyk
Źródłolinkedin
Slug / IDlinkedin-business-analyst-%E2%80%93-salesforce-service-cloud-fsl-abb-robotics-at-abb-4389480032
Opublikowano24 marca 2026
Wygasa—
Pobranie (Ingest)24 marca 2026
🗂 Szczegóły oferty
📋 Informacje
LokalizacjaKraków, Polska
Tryb pracy—
Etat—
DoświadczenieNieznany
Typ kontraktuOther
Kategoriait