Enterprise Program Manager

WE ARE

SoftServe is a digital authority that advises and provides services at the cutting-edge level of technology. We empower enterprises and software companies to (re)identify their differentiation, accelerate solution development, and vigorously compete in today’s digital economy.

We're working on 2,000+ projects with clients in the USA, Europe, LATAM, and APAC regions. Our people help transform, accelerate, and optimise how our clients, including ISVs and Fortune 500 companies, do business.

IF YOU ARE

• Experienced in managing large-scale programs exceeding $10M for enterprise clients in the EMEA region
• Experienced in delivering programs and projects focused on emerging technologies, including GenAI, NVIDIA Omniverse, Robotics, IoT, and XR
• Possessing domain experience in the Manufacturing, Retail, or Healthcare industries
• Experienced in working within large global IT consulting environments and complex enterprise delivery models
• Possessing a strong technical foundation with exposure to the NVIDIA ecosystem, Digital Twins, and AI technologies including GenAI and AI Agents
• Experienced in building strong client relationships and collaborating with senior stakeholders to understand operational and strategic needs
• Skilled in managing complex project portfolios while maintaining focus on business value, outcomes, and strategic goals
• Proficient in aligning multiple projects, stakeholders, and dependencies within large-scale delivery environments
• Experienced in financial management of project portfolios, including budgeting, cost analysis, and profitability oversight
• Skilled in establishing portfolio governance, delivery standards, and project management best practices
• Experienced in leading and developing project managers and delivery leaders while fostering a strong leadership culture
• Proficient in defining performance metrics and KPIs to monitor delivery effectiveness and portfolio health
• Experienced in portfolio-level risk management, escalation handling, and stakeholder expectation management
• Skilled in contributing to business growth through pre-sales support, account development, and strategic client engagement
• Experienced in working with contractual and legal aspects of service delivery within enterprise engagements
• Proficient in English and German at a business communication level, enabling effective collaboration with international clients and stakeholders
  

AND YOU WANT TO

• Lead large-scale enterprise programs across the EMEA region, ensuring alignment between client strategy, delivery execution, and measurable business outcomes
• Drive innovation by delivering solutions built on emerging technologies such as GenAI, NVIDIA Omniverse, Robotics, IoT, and XR
• Partner with client stakeholders to translate industry-specific challenges in Manufacturing, Retail, or Healthcare into scalable digital solutions
• Collaborate within global delivery environments, aligning distributed teams, multiple vendors, and stakeholders to achieve successful program outcomes
• Build long-term strategic partnerships with enterprise clients while acting as a trusted advisor
• Drive portfolio vision, planning, and alignment with client business objectives and organizational strategy
• Lead project managers and delivery teams to ensure consistent, high-quality execution across the portfolio
• Establish and continuously improve governance, delivery frameworks, and operational processes
• Oversee portfolio financial performance, ensuring effective budget management and cost optimization
• Support business development activities including pre-sales, up-sales, and participation in contract discussions
• Foster innovation and continuous improvement across delivery teams and portfolio operations
• Define and monitor portfolio KPIs to ensure strong performance in areas such as profitability, utilization, and delivery quality
• Develop leadership capabilities within the organization through mentoring, coaching, and team development
• Proactively address delivery challenges, risks, and escalations to ensure successful project outcomes
• Perform risk assessment, define dependencies and assumptions, review technical specifications and architecture documentation, facilitate communication with the architecture team on identified discrepancies or potential risks
  

TOGETHER WE WILL

• Win big and challenging deals, sign new logos, and work with world-leading companies
• Be a trusted advisor and the catalyst for the transformation and innovation agenda for world-leading companies
• Assimilate best practices from experts, working in a team of top-notch experts, learn from leaders from different organizations
• Have a chance to address different business and technology challenges, proactively propose and implement new technologies and trends, drive multiple projects and initiatives
• Coordinate and run presentations of work on international events: conferences, meetups, and specialized events
• Make an impact at the organizational level and motivate people around you
• Use our access to expert communities, paid certifications, and professional events
  

SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law. Let’s put your talents and experience in motion with SoftServe.