IT Support Specialist

Your responsibilities, Handling IT support requests efficiently and with minimal disruption to users., Ensuring incidents are resolved within agreed timelines (SLA)., Delivering customer‑oriented service with a focus on quality and business value., Maintaining and updating the knowledge base and operational statuses in Solar Intra., Testing new systems, updates, and changes., Collaborating with Group IT teams across countries., Sharing user feedback and supporting improvements in IT processes and tools., Potentially taking on the role of subject‑matter expert in assigned systems., Creating and maintaining IT documentation., Staying up to date with new technologies and trends., Is able to follow processes and procedures

Experience in IT Support / Service Desk or a similar position., Good understanding of business processes and ability to translate them into IT solutions., Solid knowledge of MS Office, Acrive Directory., Experience in testing systems and changes., Ability to create necessary technical documentation., Understanding of IT processes and the business area supported., Ability to work in an international environment and openness to cultural differences., Work in a good structured way within ITIL processes and procedures, Knowledge to ITIL best practices, Strong prioritization, time‑management, and organizational skills., Accuracy, attention to detail, and analytical thinking., Effective communication skills and high personal culture., Openness to new solutions and continuous improvement., Responsibility, respect, and a team‑oriented mindset., Good command of English and Polish. (Please submit your application in English.

What we offer, Work in a stable company with a Scandinavian work culture., Collaboration with IT experts from various countries., Opportunities to grow in both technical and business areas., Real impact on IT processes and user experience across the organization., A supportive environment that values initiative and accountability.

Benefits, sharing the costs of sports activities, private medical care, sharing the costs of foreign language classes, corporate products and services at discounted prices, extra social benefits, holiday funds, employee referral program, charity initiatives, Solar Family Fund, Szkolenia zewnętrzne i wewnętrzne

additional-module

What success looks like in this role, -Working in line with Group IT standards and processes., -Delivering tasks on time and with high quality., -Building strong partnerships with internal users and IT colleagues., -Demonstrating a proactive attitude and willingness to develop., , , If you’re looking for a place where you can grow your IT skills, work in a friendly international environment, and influence how IT supports the business — we’re ready for your application!

Your responsibilities

• Handling IT support requests efficiently and with minimal disruption to users.
• Ensuring incidents are resolved within agreed timelines (SLA).
• Delivering customer‑oriented service with a focus on quality and business value.
• Maintaining and updating the knowledge base and operational statuses in Solar Intra.
• Testing new systems, updates, and changes.
• Collaborating with Group IT teams across countries.
• Sharing user feedback and supporting improvements in IT processes and tools.
• Potentially taking on the role of subject‑matter expert in assigned systems.
• Creating and maintaining IT documentation.
• Staying up to date with new technologies and trends.
• Is able to follow processes and procedures

What we offer

• Work in a stable company with a Scandinavian work culture.
• Collaboration with IT experts from various countries.
• Opportunities to grow in both technical and business areas.
• Real impact on IT processes and user experience across the organization.
• A supportive environment that values initiative and accountability.

What success looks like in this role

-Working in line with Group IT standards and processes.

-Delivering tasks on time and with high quality.

-Building strong partnerships with internal users and IT colleagues.

-Demonstrating a proactive attitude and willingness to develop.

If you’re looking for a place where you can grow your IT skills, work in a friendly international environment, and influence how IT supports the business — we’re ready for your application!

additional-module

What success looks like in this role, -Working in line with Group IT standards and processes., -Delivering tasks on time and with high quality., -Building strong partnerships with internal users and IT colleagues., -Demonstrating a proactive attitude and willingness to develop., , , If you’re looking for a place where you can grow your IT skills, work in a friendly international environment, and influence how IT supports the business — we’re ready for your application!

Your responsibilities

• Handling IT support requests efficiently and with minimal disruption to users.
• Ensuring incidents are resolved within agreed timelines (SLA).
• Delivering customer‑oriented service with a focus on quality and business value.
• Maintaining and updating the knowledge base and operational statuses in Solar Intra.
• Testing new systems, updates, and changes.
• Collaborating with Group IT teams across countries.
• Sharing user feedback and supporting improvements in IT processes and tools.
• Potentially taking on the role of subject‑matter expert in assigned systems.
• Creating and maintaining IT documentation.
• Staying up to date with new technologies and trends.
• Is able to follow processes and procedures

What success looks like in this role

-Working in line with Group IT standards and processes.

-Delivering tasks on time and with high quality.

-Building strong partnerships with internal users and IT colleagues.

-Demonstrating a proactive attitude and willingness to develop.

If you’re looking for a place where you can grow your IT skills, work in a friendly international environment, and influence how IT supports the business — we’re ready for your application!

Benefits, sharing the costs of sports activities, private medical care, sharing the costs of foreign language classes, corporate products and services at discounted prices, extra social benefits, holiday funds, employee referral program, charity initiatives, Solar Family Fund, Szkolenia zewnętrzne i wewnętrzne

additional-module

What success looks like in this role, -Working in line with Group IT standards and processes., -Delivering tasks on time and with high quality., -Building strong partnerships with internal users and IT colleagues., -Demonstrating a proactive attitude and willingness to develop., , , If you’re looking for a place where you can grow your IT skills, work in a friendly international environment, and influence how IT supports the business — we’re ready for your application!

Your responsibilities

• Handling IT support requests efficiently and with minimal disruption to users.
• Ensuring incidents are resolved within agreed timelines (SLA).
• Delivering customer‑oriented service with a focus on quality and business value.
• Maintaining and updating the knowledge base and operational statuses in Solar Intra.
• Testing new systems, updates, and changes.
• Collaborating with Group IT teams across countries.
• Sharing user feedback and supporting improvements in IT processes and tools.
• Potentially taking on the role of subject‑matter expert in assigned systems.
• Creating and maintaining IT documentation.
• Staying up to date with new technologies and trends.
• Is able to follow processes and procedures

What we offer

• Work in a stable company with a Scandinavian work culture.
• Collaboration with IT experts from various countries.
• Opportunities to grow in both technical and business areas.
• Real impact on IT processes and user experience across the organization.
• A supportive environment that values initiative and accountability.

What success looks like in this role

-Working in line with Group IT standards and processes.

-Delivering tasks on time and with high quality.

-Building strong partnerships with internal users and IT colleagues.

-Demonstrating a proactive attitude and willingness to develop.

If you’re looking for a place where you can grow your IT skills, work in a friendly international environment, and influence how IT supports the business — we’re ready for your application!