Operations Specialist

• Support operational processes related to onboarding new clients and their ongoing daily operations;
• Execute operational tasks that involve working with client data and platform configurations;
• Monitor operational workflows and react quickly to errors, inconsistencies or missing information;
• Take ownership of selected operational tasks and, over time, larger parts of operational processes;
• Maintain and update documentation describing operational procedures and workflows;
• Identify areas where processes can be improved and collaborate with the engineering team to implement those improvements.
• We will provide you with training and you’ll always be able to rely on our Delivery Managers and wider business functions to guide you, but you will also be expected and encouraged to take the initiative yourself to best support our clients.

To oferujemy

• Full time job from any place in the world with whatever type of contract suits you best (but it's a major plus if your time zone is not too far from Europe);
• Competitive salary adjusted according to your experience, type of contract you choose and your location (e.g. 7000 -9000 gross PLN/month - contract of employment for people based in Poland);
• A meaningful stock option plan to reflect your responsibilities and substantial contribution to the project;
• Paid holidays, sick leave, 26 days of vacations, no matter the type of contract;
• A nice assortment of useful benefits - reimbursements for home office workstations and peripherals, training budgets, private healthcare subsidies, monthly hackdays to flex a different set of creative muscles;
• Remote-first work environment - we have a headquarters in Poland but do live our work lives online, including in-house workshops and trainings, teambuilding, and board games;
• A team of creative friends from the cross section of video games, startup development, and data analytics;
• An exciting startup project in one of the most vibrant industries in the world, in direct contact with people making amazing games;
• A cozy head office in Łódź with tons of fruits, chocolate, coffee and board games.

O nas, , IndieBI is a first-of-its-kind business data aggregation and analytics platform for PC and Console video games. , , IndieBI empowers a growing community of 300+ games companies utilizing the software with $3B+ y/revenue with 100k+ games and dlcs. It provides games studios with a suite of tools - desktop app, data visuals, insight reports - to help understand their sales and marketing information, to analyze it for valuable trends and patterns, and to provide them with actionable advice to optimize their sales and revenue. Additionally, we are also building the dedicated account management team that provides exclusive high-profile service, tailored to the different needs of video game developers and publishers., , IndieBI helps studios and publishers run smarter businesses. It helps them sell more games. And it's never been done before.

Twój zakres obowiązków

• Support operational processes related to onboarding new clients and their ongoing daily operations;
• Execute operational tasks that involve working with client data and platform configurations;
• Monitor operational workflows and react quickly to errors, inconsistencies or missing information;
• Take ownership of selected operational tasks and, over time, larger parts of operational processes;
• Maintain and update documentation describing operational procedures and workflows;
• Identify areas where processes can be improved and collaborate with the engineering team to implement those improvements.
• We will provide you with training and you’ll always be able to rely on our Delivery Managers and wider business functions to guide you, but you will also be expected and encouraged to take the initiative yourself to best support our clients.

To oferujemy

• Full time job from any place in the world with whatever type of contract suits you best (but it's a major plus if your time zone is not too far from Europe);
• Competitive salary adjusted according to your experience, type of contract you choose and your location (e.g. 7000 -9000 gross PLN/month - contract of employment for people based in Poland);
• A meaningful stock option plan to reflect your responsibilities and substantial contribution to the project;
• Paid holidays, sick leave, 26 days of vacations, no matter the type of contract;
• A nice assortment of useful benefits - reimbursements for home office workstations and peripherals, training budgets, private healthcare subsidies, monthly hackdays to flex a different set of creative muscles;
• Remote-first work environment - we have a headquarters in Poland but do live our work lives online, including in-house workshops and trainings, teambuilding, and board games;
• A team of creative friends from the cross section of video games, startup development, and data analytics;
• An exciting startup project in one of the most vibrant industries in the world, in direct contact with people making amazing games;
• A cozy head office in Łódź with tons of fruits, chocolate, coffee and board games.

O nas

IndieBI is a first-of-its-kind business data aggregation and analytics platform for PC and Console video games.

IndieBI empowers a growing community of 300+ games companies utilizing the software with $3B+ y/revenue with 100k+ games and dlcs. It provides games studios with a suite of tools - desktop app, data visuals, insight reports - to help understand their sales and marketing information, to analyze it for valuable trends and patterns, and to provide them with actionable advice to optimize their sales and revenue. Additionally, we are also building the dedicated account management team that provides exclusive high-profile service, tailored to the different needs of video game developers and publishers.

IndieBI helps studios and publishers run smarter businesses. It helps them sell more games. And it's never been done before.