Support Engineer with German
📝 Twój zakres obowiązków
Your responsibilities, You will talk with the clients (via email, phone and chat) in order to help them solve their IT issues: account password reset, Internet connectivity issues, emailing options etc.;, You will log in remotely to clients' computer in order to solve the software issues easily;, You will document the issues that you deal with on a daily basis into the ticketing system;, Troubleshooting hardware, software and network related issues;, Escalating problems to the next level of support when necessary;, Working on a business hours schedule.
Advanced level of German and English;, Can-do attitude, high adaptability, and resilience;, Organized, analytical, detail-oriented person.
additional-module
Stefanini is a global IT services company with over 88 offices in 39 countries across the globe. Since 1987, Stefanini has been providing offshore, onshore and near-shore IT services, including application development, IT infrastructure outsourcing (helpdesk support and desktop services), systems integration, consulting and strategic staffing to enterprises around the world. Currently we are looking for a Support Engineer with German to join our team!, , Want in? Let's see:, •Do you speak German at an advanced level? Then join our team!, •If you enjoy helping your friends with IT related issues, then most probably you will find our activity here to be exciting;, •You are not so familiar with the IT field, but you are driven to explore a new path? We love to help our colleagues grow!, •If you already have experience in dealing with customers over the phone or even face-to-face, you are a step ahead!, •You know that the customers are different so you adapt your speech to their needs? We need a flexible person like you in our team!
additional-module
The preceding job description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job., , What's next:, It's best to apply today, because job postings can be taken down and we wouldn't want you to miss this opportunity.
additional-module
Key Points to Remember:, •Legitimate job offers only follow interviews conducted with our hiring managers or clients., •We will never ask for payment at any stage of the recruitment process., , Stay vigilant and feel free to reach out for verification. Your safety and security are our top priorities. Thank you for your understanding and cooperation., , Stefanini Group: global tech consultancy CO-CREATING SOLUTIONS AI FIRST FOR A BETTER FUTURE, , For over 35 years, we have been digitally transforming companies around the world with our broad portfolio of solutions.
Stefanini NV, We are the Stefanini group, a global tech consulting company of Brazilian origin that believes in the power of people to transform businesses through technology., , We are present in over 40 countries and operate with the purpose of co-creating solutions TOGETHER WITH OUR CLIENTS that accelerate results and improve the experience of people and organizations., , Here, we like to say that technology is not the end, but the means: what really matters are the people who drive it all., , Our mindset is AI First, meaning we invest in cutting-edge technology in everything we do, focusing on results for our clients., , We are a company, A GROUP , that breathes collaboration and offers a dynamic environment where you will learn by doing, grow alongside the team, and have space to contribute with ideas and projects., , More than just talking about digital transformation, we believe in real transformation that starts with people and impacts real businesses., , If you are looking for a place to develop, innovate, and be part of something bigger, the Stefanini Group is your place.
Your responsibilities
- You will talk with the clients (via email, phone and chat) in order to help them solve their IT issues: account password reset, Internet connectivity issues, emailing options etc.;
- You will log in remotely to clients' computer in order to solve the software issues easily;
- You will document the issues that you deal with on a daily basis into the ticketing system;
- Troubleshooting hardware, software and network related issues;
- Escalating problems to the next level of support when necessary;
- Working on a business hours schedule.
additional-module
Stefanini is a global IT services company with over 88 offices in 39 countries across the globe. Since 1987, Stefanini has been providing offshore, onshore and near-shore IT services, including application development, IT infrastructure outsourcing (helpdesk support and desktop services), systems integration, consulting and strategic staffing to enterprises around the world. Currently we are looking for a Support Engineer with German to join our team!
Want in? Let's see:
•Do you speak German at an advanced level? Then join our team!
•If you enjoy helping your friends with IT related issues, then most probably you will find our activity here to be exciting;
•You are not so familiar with the IT field, but you are driven to explore a new path? We love to help our colleagues grow!
•If you already have experience in dealing with customers over the phone or even face-to-face, you are a step ahead!
•You know that the customers are different so you adapt your speech to their needs? We need a flexible person like you in our team!
additional-module
The preceding job description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job.
What's next:
It's best to apply today, because job postings can be taken down and we wouldn't want you to miss this opportunity.
Key Points to Remember:
•Legitimate job offers only follow interviews conducted with our hiring managers or clients.
•We will never ask for payment at any stage of the recruitment process.
Stay vigilant and feel free to reach out for verification. Your safety and security are our top priorities. Thank you for your understanding and cooperation.
Stefanini Group: global tech consultancy CO-CREATING SOLUTIONS AI FIRST FOR A BETTER FUTURE
For over 35 years, we have been digitally transforming companies around the world with our broad portfolio of solutions.
📝 Opis główny / Wstęp
additional-module
Stefanini is a global IT services company with over 88 offices in 39 countries across the globe. Since 1987, Stefanini has been providing offshore, onshore and near-shore IT services, including application development, IT infrastructure outsourcing (helpdesk support and desktop services), systems integration, consulting and strategic staffing to enterprises around the world. Currently we are looking for a Support Engineer with German to join our team!, , Want in? Let's see:, •Do you speak German at an advanced level? Then join our team!, •If you enjoy helping your friends with IT related issues, then most probably you will find our activity here to be exciting;, •You are not so familiar with the IT field, but you are driven to explore a new path? We love to help our colleagues grow!, •If you already have experience in dealing with customers over the phone or even face-to-face, you are a step ahead!, •You know that the customers are different so you adapt your speech to their needs? We need a flexible person like you in our team!
additional-module
The preceding job description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job., , What's next:, It's best to apply today, because job postings can be taken down and we wouldn't want you to miss this opportunity.
additional-module
Key Points to Remember:, •Legitimate job offers only follow interviews conducted with our hiring managers or clients., •We will never ask for payment at any stage of the recruitment process., , Stay vigilant and feel free to reach out for verification. Your safety and security are our top priorities. Thank you for your understanding and cooperation., , Stefanini Group: global tech consultancy CO-CREATING SOLUTIONS AI FIRST FOR A BETTER FUTURE, , For over 35 years, we have been digitally transforming companies around the world with our broad portfolio of solutions.
Your responsibilities
- You will talk with the clients (via email, phone and chat) in order to help them solve their IT issues: account password reset, Internet connectivity issues, emailing options etc.;
- You will log in remotely to clients' computer in order to solve the software issues easily;
- You will document the issues that you deal with on a daily basis into the ticketing system;
- Troubleshooting hardware, software and network related issues;
- Escalating problems to the next level of support when necessary;
- Working on a business hours schedule.
additional-module
Stefanini is a global IT services company with over 88 offices in 39 countries across the globe. Since 1987, Stefanini has been providing offshore, onshore and near-shore IT services, including application development, IT infrastructure outsourcing (helpdesk support and desktop services), systems integration, consulting and strategic staffing to enterprises around the world. Currently we are looking for a Support Engineer with German to join our team!
Want in? Let's see:
•Do you speak German at an advanced level? Then join our team!
•If you enjoy helping your friends with IT related issues, then most probably you will find our activity here to be exciting;
•You are not so familiar with the IT field, but you are driven to explore a new path? We love to help our colleagues grow!
•If you already have experience in dealing with customers over the phone or even face-to-face, you are a step ahead!
•You know that the customers are different so you adapt your speech to their needs? We need a flexible person like you in our team!
additional-module
The preceding job description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job.
What's next:
It's best to apply today, because job postings can be taken down and we wouldn't want you to miss this opportunity.
Key Points to Remember:
•Legitimate job offers only follow interviews conducted with our hiring managers or clients.
•We will never ask for payment at any stage of the recruitment process.
Stay vigilant and feel free to reach out for verification. Your safety and security are our top priorities. Thank you for your understanding and cooperation.
Stefanini Group: global tech consultancy CO-CREATING SOLUTIONS AI FIRST FOR A BETTER FUTURE
For over 35 years, we have been digitally transforming companies around the world with our broad portfolio of solutions.