HSO International - Microsoft D365 Project Manager

HSO International – Project Manager

Position: Project Manager

Department: Program Services

Visa Sponsorship: You must have legal working rights in your country of residence within the EMEA region. Sponsorship and relocation only available within the Netherlands

Type of work: Remote or Hybrid, depending on location

International travel is required depending on program needs. Minimun 35% travelling

About The Role

The Project Manager at HSO is accountable for the successful delivery of a defined project or major workstream within a broader transformation program. This role owns delivery outcomes within clear boundaries: scope, schedule, quality, readiness, and customer adoption for their project.

In this role, your primary focus is on driving execution excellence. You spend most of your time on detailed planning, sequencing, dependency management, readiness control (testing, data, cutover), issue resolution, and day-to-day delivery leadership. You optimize outcomes within given constraints and ensure that delivery reality is visible early.

If you want a role where you own the execution layer of large or complex global programs and make a direct impact on delivery success, this is it.

Leading Microsoft Partner

HSO belongs to the elite Microsoft Dynamics Inner Circle for 21 years, within the top 1% of all Microsoft partners worldwide. With over 2,800 professionals and a worldwide presence, we deliver successful implementations across industries globally.

HSO International

At HSO International, you’ll join a diverse team of 300+ colleagues from 50+ nationalities, working on cross-border projects that make a global impact.

Learn more about Life at HSO International: https://www.hso.com/en/campaigns/life-at-hso-international/

Key Responsibilities

• Own day-to-day delivery of assigned projects or complex program workstreams, ensuring scope, plan, dependencies, and customer readiness remain aligned
• Participate in pre-sales and mobilization by shaping delivery plans, budgets, governance models, and risk assumptions that are executable in practice
• Contribute to and co-author Statements of Work (SOW), with specific accountability for assumptions, risks, delivery economics, team structures, phase entry/exit criteria, and change control
• Build and maintain integrated delivery plans that align architecture, build, testing, integrations, and customer activities
• Coordinate cross-functional delivery across architects, developers, functional consultants, testers, integration teams, and customer SMEs
• Monitor requirements gathering and setting acceptance criteria, ensure backlog items are sized, prioritized, and ready for build
• Drive testing readiness, including test planning, data availability, environment coordination, defect management, and go-live preparation
• Maintain strong RAID discipline, proactively identifying risks, issues, dependencies, and downstream impacts
• Identify scope gaps early and initiate structured change-control discussions when required
• Run governance forums that drive real decisions, including steering committees, risk reviews, and change control boards
• Communicate clear, factual status and risk updates to customers, senior project managers, and program leadership
• Partner with customers to strengthen their ability to participate effectively in requirements, testing, data readiness, and decision-making
• Contribute to continuous improvement of HSO’s Standard Working Practices (SWP) and delivery quality culture
• Depending on seniority and complexity of an assigned project, you will work under the guidance and direction of a Senior Project Manager or Program Manager.