Product Owner / Business Analyst

WE ARE

SoftServe is a global digital solutions company headquartered in Austin, Texas, founded in 1993. Our associates work on 2,000+ projects with clients across North America, EMEA, and LATAM. We are about people who create bold things, make a difference, have fun, and love their work.

The Digital Products, Business Analysis & Consulting CoE helps organizations leverage digital technologies and modern approaches to reduce costs, enhance efficiency, and improve quality across internal operations. By aligning technology with business goals, we support clients in maximizing value, increasing agility, and transforming business models for long-term success in a competitive landscape.

IF YOU ARE

• An experienced Product Owner or Business Analyst with 4+ years of experience in banking or financial services, preferably working with core banking systems or banking platforms
• Knowledgeable in core banking domains such as lending, payments, deposits, and customer lifecycle management across front-, middle-, and back-office operations
• Skilled in eliciting, structuring, and analyzing business and functional requirements, and documenting end-to-end banking processes
• Experienced in core banking transformation, system implementation, or operating model (TOM) initiatives within large financial institutions
• Comfortable working closely with business stakeholders, solution architects, end-users, and vendor implementation teams
• Experienced in platform evaluation and selection, including capability assessment, gap analysis, and configuration requirements across core banking solutions (e.g., Temenos, Finastra, Avaloq, or similar)
• Proactive, analytical, and structured, able to bring clarity and organization to complex transformation initiatives
• Fluent in English, capable of working effectively in international and cross-functional teams
• Flexible to operate during a Sunday–Thursday workweek during the first 3–4 months of the project (full alignment preferred but not mandatory)
  

AND YOU WANT TO

• Contribute to the platform selection process for a major financial institution in the Middle East
• Analyze and map complex functional requirements across multiple potential solutions
• Prepare documentation such as Business Requirements Documents (BRD), Functional Specifications (FSD), gap analyses, and capability comparison matrices
• Facilitate and support discovery sessions, requirements workshops, and vendor solution demonstrations
• Collaborate closely with stakeholders to define end-to-end processes in Corporate and Investment Banking
• Provide advisory support based on industry best practices
• Assist in evaluating digitalization opportunities across onboarding, lending, corporate channels, and loan lifecycle management
• Engage in a short-term assignment with the possibility of extending the cooperation
  

TOGETHER WE WILL

• Maximize customer and business value through your financial services expertise
• Learn from experienced professionals and share best practices across diverse organizations
• Leverage access to expert communities, paid certifications, and professional events to support your career growth
• Collaborate within a diverse, enterprise-scale environment that encourages innovation
• Create meaningful customer impact and contribute to global success, recognized through the Customer Hero Program
• Develop your leadership capabilities through dedicated growth and development initiatives
• Become part of a professional community where growth, collaboration, and success are shared priorities
  

SoftServe is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, nationality, disability, sexual orientation, gender identity and expression, veteran status, and other protected characteristics under applicable law. Let’s put your talents and experience in motion with SoftServe.