Business Analyst - Global Banking Client

Business Analyst - Global Banking Client

Location: Krakow

Type: Freelance

Role Purpose

We are looking for a Business Analyst to support the delivery of wholesale servicing objectives and transformation initiatives across regions, products, and services for a global banking customer. The role focuses on enabling change through technology, improving processes, and supporting a consistent operating model. It also contributes to change management, operational efficiency, and enhancing the customer experience, including assisting with impact assessments and ongoing improvements.

Key Responsibilities:

Business Impact

• Gather and translate business needs into clear requirements
• Support impact assessments across scope, timelines, and budget
• Analyse changes to processes, data, and systems
• Ensure alignment to business outcomes and escalate risks

Stakeholder Management

• Build strong relationships with internal teams (e.g. operations, IT, legal)
• Support stakeholders through change and manage expectations
• Follow governance processes and ensure approvals are in place

Delivery & Teamwork

• Collaborate with programme teams to deliver initiatives on time
• Work effectively across global teams
• Apply a structured approach in complex or ambiguous environments

Risk & Compliance

• Adhere to compliance and risk standards
• Identify and escalate control or compliance issues

Skills & Experience

• Strong analytical and problem-solving skills
• Ability to influence and build stakeholder relationships
• Self-motivated with good prioritisation
• Experience working in Agile environments
• Proficient in MS Office (Excel, PowerPoint, Visio)
• Strong communication and client service skills

If you are interested in the role and would like to learn more, please apply immediately!