
Jira Support & MCP Developer
EPAM Systems (Poland) sp. z o.o.•Kraków, Grzegórzki
💰 Wynagrodzenie
Widełki nieujawnione
📋 Informacje
🛠 Wymagane technologie
🌐 Wymagane języki
📝 Twój zakres obowiązków
Your responsibilities, Administer and support Jira Software (Data Center & Cloud) in enterprise environments, Design and maintain automation rules and advanced workflow logic, Develop and maintain MCP-based integrations for AI agents and enterprise tools, Enable secure AI use cases leveraging ChatGPT, Copilot, and enterprise AI agents, Implement REST-based integrations and custom Python automation, Support cloud migration and app re-platforming initiatives, Participate in incident resolution, RCA, and performance optimization, Collaborate with DevOps teams on Kubernetes/GCP-based deployments (for DC environments), Ensure compliance with enterprise security and governance requirements
2+ years of experience in Jira Administration (Data Center and Cloud), Advanced Jira Automation and workflow design skills, Strong experience with Jira plugins (JMWE, Structure, Xray), Hands-on experience with AI tools and AI agents (e.g., ChatGPT, Copilot), Experience integrating or developing MCP-based solutions, Skills in REST API integration and automation scripting (Python preferred), Understanding of DevOps principles and CI/CD concepts, Atlassian certification (e.g., Atlassian Certified Professional – Jira Administration), Strong communication and documentation skills, Analytical mindset with strong problem-solving capabilities, Proactive ownership attitude, Comfortable working in complex enterprise environments, English proficiency at a B2 level to ensure effective communication and documentation
Optional, Experience deploying or operating services in Kubernetes, Knowledge of GCP or cloud-native environments, Experience with secure API authentication (OAuth2, SSO, token management), Experience with ServiceNow, Confluence, Bitbucket, or GitHub integrations, Experience supporting large-scale enterprise platforms, Cloud, DevOps, or AI-related certification
This is how we work on a project, Continuous Deployment, Continuous Integration, DevOps
Development opportunities we offer, conferences in Poland, development budget, external training, industry-specific e-learning platforms, intracompany training, mentoring, soft skills training, space for experimenting, substantive support from technological leaders, support of IT events, technical knowledge exchange within the company
What we offer, Engineering community of industry professionals, Friendly team and enjoyable working environment, Flexible schedule and opportunity to work remotely within Poland, Chance to work abroad for up to 60 days annually, Business-driven relocation opportunities, Outstanding career roadmap, Leadership development, career advising, soft skills, and well-being programs, Certification (GCP, Azure, AWS), Unlimited access to LinkedIn Learning, Get Abstract, Cloud Guru, English language classes, Stable income (Employment Contract or B2B), Participation in the Employee Stock Purchase Plan, Benefits package (health insurance, multisport, shopping vouchers), Strategically located offices featuring entertainment and relaxation zones, table tennis and football, free snacks, fantastic coffee, and more, Referral bonuses, Corporate, social and well-being events
Benefits, private medical care, life insurance, flexible working time, fruits, integration events, retirement pension plan, no dress code, video games at work, coffee / tea, parking space for employees, leisure zone, employee referral program, charity initiatives
EPAM Systems (Poland) sp. z o.o., EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
About the project
We are looking for a Jira Support & MCP Developer to join a dynamic enterprise-scale IT ecosystem supporting agile delivery teams. This is a long-term opportunity to work with a global technology leader, currently modernizing and scaling its Jira-based backlog, test management, and AI-enabled collaboration platforms.
This role combines Jira platform support, AI/MCP integration development, and DevOps-oriented automation, contributing to secure, scalable, and future-ready enterprise tooling.
You will be part of the Jira Platform Operations team, acting as a bridge between Jira support, AI enablement, and DevOps integration initiatives.
⚙️ Praktyki developerskie
This is how we work on a project, Continuous Deployment, Continuous Integration, DevOps
📝 Opis główny / Wstęp
About the project
We are looking for a Jira Support & MCP Developer to join a dynamic enterprise-scale IT ecosystem supporting agile delivery teams. This is a long-term opportunity to work with a global technology leader, currently modernizing and scaling its Jira-based backlog, test management, and AI-enabled collaboration platforms.
This role combines Jira platform support, AI/MCP integration development, and DevOps-oriented automation, contributing to secure, scalable, and future-ready enterprise tooling.
You will be part of the Jira Platform Operations team, acting as a bridge between Jira support, AI enablement, and DevOps integration initiatives.
Your responsibilities
- Administer and support Jira Software (Data Center & Cloud) in enterprise environments
- Design and maintain automation rules and advanced workflow logic
- Develop and maintain MCP-based integrations for AI agents and enterprise tools
- Enable secure AI use cases leveraging ChatGPT, Copilot, and enterprise AI agents
- Implement REST-based integrations and custom Python automation
- Support cloud migration and app re-platforming initiatives
- Participate in incident resolution, RCA, and performance optimization
- Collaborate with DevOps teams on Kubernetes/GCP-based deployments (for DC environments)
- Ensure compliance with enterprise security and governance requirements
🎁 Co oferujemy (Dodatkowe detale)
Benefits, private medical care, life insurance, flexible working time, fruits, integration events, retirement pension plan, no dress code, video games at work, coffee / tea, parking space for employees, leisure zone, employee referral program, charity initiatives
EPAM Systems (Poland) sp. z o.o., EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
About the project
We are looking for a Jira Support & MCP Developer to join a dynamic enterprise-scale IT ecosystem supporting agile delivery teams. This is a long-term opportunity to work with a global technology leader, currently modernizing and scaling its Jira-based backlog, test management, and AI-enabled collaboration platforms.
This role combines Jira platform support, AI/MCP integration development, and DevOps-oriented automation, contributing to secure, scalable, and future-ready enterprise tooling.
You will be part of the Jira Platform Operations team, acting as a bridge between Jira support, AI enablement, and DevOps integration initiatives.