
Product Support Specialist
Reffine•Warszawa
💰 Wynagrodzenie
7000 - 10000 PLN/msc
Oryginalnie: 7000 - 10000 PLN/msc
📋 Informacje
🛠 Wymagane technologie
📝 Opis główny / Wstęp
We are looking for a Product Support Specialist to support and maintain our web-based tools, including the Stock Locator and web forms. This role combines elements of web publishing, product support, and client communication, requiring a proactive, detail-oriented individual who is comfortable working independently.
In this position, you will ensure the tools operate correctly, assist clients with configuration and usage, and collaborate with internal teams when technical improvements or fixes are required.
Key responsibilities:
Providing day-to-day support for the Stock Locator tool used to display vehicle listings on websites and contact forms.
Monitoring the correct functioning of the tool.
Analyzing and resolving technical issues, including working with HTML, CSS, and JSON data structures.
Supporting the configuration and maintenance of website components such as contact forms and related elements.
Communicating with clients in English regarding support requests, updates, and troubleshooting.
Working closely with internal teams to report issues and suggest improvements.
Ensuring accuracy and consistency of displayed content and data.
What’s On Offer:
Salary range: PLN 7000-10000 net+VAT for B2B contract.
Opportunity to develop and improve your competences within interesting projects.
Work in a well-coordinated team of specialists in their field.
The opportunity to work with a global client and gain experience across diverse international markets.
Flexible work setup: choose between our Warsaw office (Mokotów), hybrid, or fully remote with occasional office visits.
Benefits package including medical coverage and a sports card.
Occasional 'Pizza Fridays' and team-building events for integration.