Your responsibilities, Account & Project Management, - Main client point of contact for multiple clients, spanning different industries but all under the web / eCommerce umbrella, - Get to understand a clients’ businesses and challenges in order to solve critical problems with strategic, cutting edge and innovative solutions, - Central point of contact for all internal specialists to feed into e.g. UX/UI/consultancy/data/AI/developers and analytics, - Create and manage statements of work, resourcing needs and timelines to ensure delivery against client-approved timings and budget, - Commercially minded, able to create and manage budgets and monitor costs and ROI, - Build strong client relationships to create a pipeline of future work, , Creative Management, - Prepare and present creative briefs for UX/UI designers & copywriters and present creative visuals and copy back to the client, - Customer Experience Mapping / Research projects, - Manage research projects, ensuring projects remain on track and align with SOWs., , Proposal Writing, - Collaborate with your clients and your colleagues to scope and cost projects, create proposals and present compelling, business critical proposals, - Actively seek and support the growth of your accounts by spotting new business opportunities, nurturing existing and new relationships and helping to strategically inform the future success of your clients’ businesses

Ability to constructively challenge the client / brief, and pull together the relevant skillsets to exceed client expectations, Experience of growing accounts – able to hunt down opportunities and create proposals that answer client needs, Ability to think strategically and to prioritise among competing tasks, Proven track record of managing multiple accounts & projects in a digitally creative environment, Understanding of customer touchpoints along the digital customer journey, Ability to write design briefs, think creatively and add value, Excellent problem-solving skills – able to work as the go between different roles within the CX team, client and delivery teams to ensure projects progress and are delivered to the highest quality, Good self-motivation, strong sense of initiative and ability to work under pressure and deliver on time, Excellent analytical skills, so that you can devise and implement strategies to benefit both Client and customer, Commercially focussed and comfortable with estimating, budget management and holding tight reigns on costs, Strong communication skills with the ability to communicate with multiple stakeholders both internally and with the client, at all levels, Strong written skills – ability to write proposals/presentations, and distil complex presentations, or in-depth research into bite sized information, Extremely organised, efficient and calm, able to get up to speed quickly, You will collaborate with our UK project team, so we’ll need you to be available until 18:00 PL

This is how we work, at the client's site, agile, scrum

What we offer, Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Benefits, remote work opportunities, flexible working time, fruits, corporate library, no dress code, video games at work, coffee / tea, drinks, parking space for employees, leisure zone

additional-module

Please note that this job is a full-time position located in Poland, but the selection process will be conducted in English., , Please note that this job is a B2B contract position located in Poland., , Please send over your CV in English.

VML Enterprise Solutions Sp. z o.o., At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse., , Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work., , We are VML Enterprise Solutions - a group of talented engineers, tech experts, and creators who combine our passions and contribute to the IT world. You may know us better as Wunderman Thompson Technology – in 2024 we changed our name, but at the same time, we remained a great team of people who deliver our best. We design, build, manage and run complex technology platforms and help our clients to benefit from our work and creativity.

This is how we work,

About the project

This is not a role for someone who doesn't also love development. Whilst we have a team of engineers, you should be from a hands-on development background yet still hold the ability to read and peer-review the code of others. You need to be a great communicator: the role will include direct interaction with our clients, who include both technical and non-technical colleagues.

Your responsibilities

Account & Project Management

- Main client point of contact for multiple clients, spanning different industries but all under the web / eCommerce umbrella

- Get to understand a clients’ businesses and challenges in order to solve critical problems with strategic, cutting edge and innovative solutions

- Central point of contact for all internal specialists to feed into e.g. UX/UI/consultancy/data/AI/developers and analytics

- Create and manage statements of work, resourcing needs and timelines to ensure delivery against client-approved timings and budget

- Commercially minded, able to create and manage budgets and monitor costs and ROI

- Build strong client relationships to create a pipeline of future work

Creative Management

- Prepare and present creative briefs for UX/UI designers & copywriters and present creative visuals and copy back to the client

- Customer Experience Mapping / Research projects

- Manage research projects, ensuring projects remain on track and align with SOWs.

Proposal Writing

- Collaborate with your clients and your colleagues to scope and cost projects, create proposals and present compelling, business critical proposals

- Actively seek and support the growth of your accounts by spotting new business opportunities, nurturing existing and new relationships and helping to strategically inform the future success of your clients’ businesses

What we offer

• Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

additional-module

Please note that this job is a full-time position located in Poland, but the selection process will be conducted in English.

Please note that this job is a B2B contract position located in Poland.

Please send over your CV in English.

additional-module

Please note that this job is a full-time position located in Poland, but the selection process will be conducted in English., , Please note that this job is a B2B contract position located in Poland., , Please send over your CV in English.

About the project

This is not a role for someone who doesn't also love development. Whilst we have a team of engineers, you should be from a hands-on development background yet still hold the ability to read and peer-review the code of others. You need to be a great communicator: the role will include direct interaction with our clients, who include both technical and non-technical colleagues.

Your responsibilities

Account & Project Management

- Main client point of contact for multiple clients, spanning different industries but all under the web / eCommerce umbrella

- Get to understand a clients’ businesses and challenges in order to solve critical problems with strategic, cutting edge and innovative solutions

- Central point of contact for all internal specialists to feed into e.g. UX/UI/consultancy/data/AI/developers and analytics

- Create and manage statements of work, resourcing needs and timelines to ensure delivery against client-approved timings and budget

- Commercially minded, able to create and manage budgets and monitor costs and ROI

- Build strong client relationships to create a pipeline of future work

Creative Management

- Prepare and present creative briefs for UX/UI designers & copywriters and present creative visuals and copy back to the client

- Customer Experience Mapping / Research projects

- Manage research projects, ensuring projects remain on track and align with SOWs.

Proposal Writing

- Collaborate with your clients and your colleagues to scope and cost projects, create proposals and present compelling, business critical proposals

- Actively seek and support the growth of your accounts by spotting new business opportunities, nurturing existing and new relationships and helping to strategically inform the future success of your clients’ businesses

additional-module

Please note that this job is a full-time position located in Poland, but the selection process will be conducted in English.

Please note that this job is a B2B contract position located in Poland.

Please send over your CV in English.

Benefits, remote work opportunities, flexible working time, fruits, corporate library, no dress code, video games at work, coffee / tea, drinks, parking space for employees, leisure zone

additional-module

Please note that this job is a full-time position located in Poland, but the selection process will be conducted in English., , Please note that this job is a B2B contract position located in Poland., , Please send over your CV in English.

VML Enterprise Solutions Sp. z o.o., At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse., , Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work., , We are VML Enterprise Solutions - a group of talented engineers, tech experts, and creators who combine our passions and contribute to the IT world. You may know us better as Wunderman Thompson Technology – in 2024 we changed our name, but at the same time, we remained a great team of people who deliver our best. We design, build, manage and run complex technology platforms and help our clients to benefit from our work and creativity.

This is how we work,

About the project

This is not a role for someone who doesn't also love development. Whilst we have a team of engineers, you should be from a hands-on development background yet still hold the ability to read and peer-review the code of others. You need to be a great communicator: the role will include direct interaction with our clients, who include both technical and non-technical colleagues.

Your responsibilities

Account & Project Management

- Main client point of contact for multiple clients, spanning different industries but all under the web / eCommerce umbrella

- Get to understand a clients’ businesses and challenges in order to solve critical problems with strategic, cutting edge and innovative solutions

- Central point of contact for all internal specialists to feed into e.g. UX/UI/consultancy/data/AI/developers and analytics

- Create and manage statements of work, resourcing needs and timelines to ensure delivery against client-approved timings and budget

- Commercially minded, able to create and manage budgets and monitor costs and ROI

- Build strong client relationships to create a pipeline of future work

Creative Management

- Prepare and present creative briefs for UX/UI designers & copywriters and present creative visuals and copy back to the client

- Customer Experience Mapping / Research projects

- Manage research projects, ensuring projects remain on track and align with SOWs.

Proposal Writing

- Collaborate with your clients and your colleagues to scope and cost projects, create proposals and present compelling, business critical proposals

- Actively seek and support the growth of your accounts by spotting new business opportunities, nurturing existing and new relationships and helping to strategically inform the future success of your clients’ businesses

What we offer

• Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

additional-module

Please note that this job is a full-time position located in Poland, but the selection process will be conducted in English.

Please note that this job is a B2B contract position located in Poland.

Please send over your CV in English.