Architect with ServiceNow & GenAI expertise (f/m/x)
đ TwĂłj zakres obowiÄ zkĂłw
Your responsibilities, Design solution architectures that integrate ServiceNow capabilities with GenAIâbased agent components, Define and implement technical concepts for AI agents supporting ITSM, CSM or HR workflows, Translate business needs into scalable, platformâaligned designs across ServiceNow + AI layers, Collaborate with development and product teams to ensure consistent implementation of architectural guidelines, Review and enhance existing designs to improve performance, automation quality, and maintainability, Document architectural decisions and provide technical guidance throughout delivery
Strong experience designing architectures on or around the ServiceNow platform, Handsâon understanding of GenAI concepts and AIâagent implementation patterns, Ability to design scalable and maintainable solutions across both platform and AI layers, Experience working with service workflows such as ITSM, CSM or HR, Ability to collaborate with technical and product teams in complex delivery environments, Fluency in English, Residing in Poland required
What we offer, Great Place to Work since 2015 - itâs thanks to feedback from our workers that we get this special title and constantly implement new ideas, Employment stability - revenue of PLN 2.1BN, no debts, since 2006 on the market, We share the profit with Workers - over PLN 76M has already been allocated for this aim since 2022, Attractive benefits package - private healthcare, benefits cafeteria platform, car discounts and more, Comfortable workplace â class A offices or remote work, Dozens of fascinating projects for prestigious brands from all over the world â you can change them thanks to Job Changer application, PLN 1 000 000 per year for your ideas - with this amount, we support the passions and voluntary actions of our workers, Investment in your growth â meetups, webinars, training platform and technology blog â you choose, Fantastic atmosphere created by all Sii Power People
Recruitment stages, Send your CV, Talk to us about your expectations, Learn more about our projects and choose the best, Start your adventure with Sii!
Sii Sp. z o.o., Sii is the leading technology consulting, digital transformation, engineering, and business services vendor in Poland. We already employ more than 7 300 professionals and implement projects in a variety of industries for clients from many countries around the world. The Great Place to Work title, won 10 times in a row, proves that at Sii, we create a friendly work environment., , Sii ensures that all employment-related decisions are made solely on the basis of qualifications and competencies. We are committed to equal treatment of all individuals, regardless of any protected characteristics, and promoting a diverse and inclusive work environment.
This is how we work,
About the project
We are looking for a Senior Architect to join Sii and design endâtoâend solutions that combine expertise in the ServiceNow platform with modern GenAIâdriven capabilities. In this role, you will shape architectures that seamlessly connect AI agents with core ServiceNow modules such as ITSM, CSM or HR, ensuring both the platform and AI layers work together as one cohesive ecosystem. Your work will support external organizations in building intelligent, scalable service solutions.
đ Opis gĹĂłwny / WstÄp
About the project
We are looking for a Senior Architect to join Sii and design endâtoâend solutions that combine expertise in the ServiceNow platform with modern GenAIâdriven capabilities. In this role, you will shape architectures that seamlessly connect AI agents with core ServiceNow modules such as ITSM, CSM or HR, ensuring both the platform and AI layers work together as one cohesive ecosystem. Your work will support external organizations in building intelligent, scalable service solutions.
Your responsibilities
- Design solution architectures that integrate ServiceNow capabilities with GenAIâbased agent components
- Define and implement technical concepts for AI agents supporting ITSM, CSM or HR workflows
- Translate business needs into scalable, platformâaligned designs across ServiceNow + AI layers
- Collaborate with development and product teams to ensure consistent implementation of architectural guidelines
- Review and enhance existing designs to improve performance, automation quality, and maintainability
- Document architectural decisions and provide technical guidance throughout delivery
Recruitment stages
- Send your CV
- Talk to us about your expectations
- Learn more about our projects and choose the best
- Start your adventure with Sii!
đ Co oferujemy (Dodatkowe detale)
Recruitment stages, Send your CV, Talk to us about your expectations, Learn more about our projects and choose the best, Start your adventure with Sii!
Sii Sp. z o.o., Sii is the leading technology consulting, digital transformation, engineering, and business services vendor in Poland. We already employ more than 7 300 professionals and implement projects in a variety of industries for clients from many countries around the world. The Great Place to Work title, won 10 times in a row, proves that at Sii, we create a friendly work environment., , Sii ensures that all employment-related decisions are made solely on the basis of qualifications and competencies. We are committed to equal treatment of all individuals, regardless of any protected characteristics, and promoting a diverse and inclusive work environment.
This is how we work,
About the project
We are looking for a Senior Architect to join Sii and design endâtoâend solutions that combine expertise in the ServiceNow platform with modern GenAIâdriven capabilities. In this role, you will shape architectures that seamlessly connect AI agents with core ServiceNow modules such as ITSM, CSM or HR, ensuring both the platform and AI layers work together as one cohesive ecosystem. Your work will support external organizations in building intelligent, scalable service solutions.