Scrum Master – Payments

Role purpose

You’ll enable a high-performing Scrum team delivering a payments engine and payment services built on microservices technologies. Working day-to-day with a Product Owner, Business Analysts and Engineering/DevOps colleagues, you’ll make sure the team applies Agile practices well, removes impediments quickly, and provides clear delivery transparency to stakeholders.

Key responsibilities

1) Lead and support the Scrum team

• Manage and coach the Scrum team to operate effectively and continuously improve.
• Promote strong Agile ways of working, helping the team stay focused on outcomes and predictable delivery.
• Facilitate collaboration across Product, Analysis, Engineering and DevOps so workflows smoothly end-to-end.

2) Coordinate and run Scrum ceremonies

Ensure all appropriate sprint ceremonies occur and are effective, including:

• Sprint Planning
• Daily Stand-ups
• Sprint Review
• Sprint Demo
• Sprint Retrospective
• Scrum of Scrums (and Scrum of Scrums of Scrums where applicable)

3) Delivery reporting and stakeholder transparency

• Report sprint-by-sprint progress to leadership teams.
• Provide clear visibility of delivery status, risks, dependencies and impediments.
• Help the team maintain realistic commitments and manage scope effectively with the Product Owner.

4) Jira/Confluence ownership and reporting

• Coordinate Jira reporting with Development and DevOps leads for epics/stories/tasks.
• Maintain high-quality Agile artefacts and dashboards in Jira/Confluence.
• Operate at “designer level” in Jira/Confluence (not just a user), shaping workflows, boards, reporting and documentation standards.

Requirements (essential)

• Payments industry experience.
• Strong Agile/Scrum experience, including hands-on facilitation of sprint ceremonies (planning, ceremonies, retrospectives, stand-ups).
• Advanced Jira/Confluence capability (designer level).
• Ability to work effectively with cross-functional teams (Product Owner, Business Analysis, Engineering, DevOps).

What success looks like

• Ceremonies are consistent, purposeful and drive measurable improvement.
• Delivery is transparent: leadership and stakeholders can see progress sprint-by-sprint.
• The team’s Jira/Confluence setup supports good flow, traceability and reporting.
• Impediments are surfaced early and removed quickly, keeping delivery moving at pace.