Solution Architect (Site Reliability & Observability area) | f/m/d
ERGO Technology & Services•Warsaw, Gdansk
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As a Solution Architect, you will be the key owner of our SRE, observability and monitoring strategy. You’ll work closely with engineers and internal customer teams to automate operations, improve reliability and get maximum value from modern observability tools – including leveraging AI and AI agents. This role focuses on architectural decisions, designing integrations, and ensuring best practices.
How you will get the job done
- defining the strategic vision for site reliability engineering, observability and platform engineering and planning tactical steps for implementation
- supporting, advising, and coaching engineers in the teams
- scouting and analysing new observability features – matching them to business needs
- defining standards/best practices for automated service operations, observability framework including alerting, SLOs, and distributed tracing across digital products
- advising internal customers about the value of Site Reliability Engineering, Observability and Monitoring
- consulting internal customer teams on how to automate their service operations and leverage observability tools effectively
- leveraging AI and AI agents to modernise the service
Let's be healthy – medical package, sports card, and numerous sports sections – these are some of the benefits that help our employees stay in good shape.
Let's be balanced – work-life balance is a key aspect of a healthy workplace. We offer our employees flexible working hours, a confidential employee assistant program, as well as the possibility of remote working. However, staying at home with our in-office gaming room and dog-friendly office in Warsaw won’t be easy.
Let's be smart – we organize numerous workshops and training courses. Thanks to hackathons and meetups, our specialists share their expertise with others. Additionally, we have a wide range of digital learning platforms and language courses.
Let's be responsible – each year, we participate in several CSR activities, during which, together with our colleagues, we do our best to create a better future.
Let's be fun – company-wide bike races and soccer matches, film marathons in our cinema room or other engaging team-building activities – we got it covered!
Let's be diverse – every team member is valued, regardless of gender, nationality, religious beliefs, disability, age, and sexual orientation or identity. Your qualifications, experience, and mindset are our greatest benefit!