Junior IT Helpdesk
📝 Twój zakres obowiązków
Your responsibilities, Provide technical support and troubleshooting services for employees in all our offices (also remotely)., Be a part of our IT Administration Team in Warsaw., Learn the art of preparing equipment for employees using modern technologies., Manage users’ accounts and grant access to resources., Implement improvements to the Microsoft 365 environment (SharePoint, Exchange, Teams, etc.)., Managing IT assets, such as hardware inventory and software license administration, Create technical documentation for internal use., Prepare supporting materials for users and conduct training for new employees., Cooperate with other support teams in other locations (also abroad)., Support Sollers employees regarding the use of applications and their features., Implement and optimize IT procedures connected to workspace preparation, backup, etc.
First working experience as Helpdesk IT or 1st line support., Strong sense of independence and a proactive, problem-solving mindset., To be an outgoing and approachable person with a genuine willingness to help others., Knowledge of how to use and maintain office equipment – laptops, printers, etc., Basic knowledge of Active Directory, Azure Active Directory, GPO, DHCP, DNS., Very good knowledge of Microsoft 365., Experience in the usage and configuration of the Windows operating system., To know the administration issues of the Windows and MacOS operating systems., To have a team-oriented approach, build strong relationships, and communicate effectively with diverse teams to ensure seamless cooperation., Good command of Polish and English (at least B2 level)., To be interested in a long-term cooperation and the development of competencies in broadly defined IT administration and infrastructure., Taking care of service agreements for hardware, software and telecom services., To be available to work full-time and ready to work from the office (at least 4 times per week)., Willingness to travel for short on‑site support assignments (2–3 days) in our offices in Poland and abroad, a few times per year.
Optional, Basic knowledge regarding TCP/IP networks., Basic experience in Linux administration., Knowledge of the administration issues of Linux and Windows., Experience in the usage and configuration of those systems., Know-how in managing Active Directory and Azure Active Directory., Basic knowledge of cybersecurity.
This is how we work, in house, agile, scrum
What we offer, Flexible working hours and a hybrid home office model as work-life balance is crucial at Sollers., A chance to be promoted twice a year and a clearly defined career path with salary forecast., Opportunities for growth with a training budget that you can use for courses and conferences. We also provide access to an online training platform and co-fund language classes., An internal coach to guide you through the onboarding, further training and career opportunities, plus a budget to be used for your lunches together., A chance to #domore for the planet and the community as part of Sollers Change Makers – our volunteering program., Lots of teambuilding activities, trips, hobby groups and cultural events to create a company powered by teamwork., Probably all the benefits you can think of!
Benefits, private medical care, sharing the costs of foreign language classes, sharing the costs of professional training & courses, life insurance, remote work opportunities, flexible working time, integration events, dental care, computer available for private use, leisure zone, redeployment package, employee referral program, employee assistance program
Recruitment stages, CV evaluation, Test, Technical meeting in the office
Sollers Consulting, Sollers Consulting is more than a consultancy and software integrator. As a company founded in 2000, our mission has been to transform the financial & insurance industries by helping them adapt to new technologies., , The power of collaboration and the limitless potential of Sollers people are at the root of our success. We strive to be the best at what we do, both in the eyes of our team and our customers. We put people at the heart of every project., , Join us and make Sollers be driven by… you!
About the project
Our Admin IT team is made up of three areas:
Workstation, responsible for supporting laptops, mobile devices, access to different applications/aliases, collaboration areas, and daily tech needs.
IT Infrastructure, handling servers, backups, and internal systems.
Network, Security & Availability, taking care of security, monitoring, and automation tools.
Together, IT Admin keep the company running smoothly, support Sollers’ work, and constantly improve the tools and environments everyone relies on.
📝 Opis główny / Wstęp
About the project
Our Admin IT team is made up of three areas:
Workstation, responsible for supporting laptops, mobile devices, access to different applications/aliases, collaboration areas, and daily tech needs.
IT Infrastructure, handling servers, backups, and internal systems.
Network, Security & Availability, taking care of security, monitoring, and automation tools.
Together, IT Admin keep the company running smoothly, support Sollers’ work, and constantly improve the tools and environments everyone relies on.
Your responsibilities
- Provide technical support and troubleshooting services for employees in all our offices (also remotely).
- Be a part of our IT Administration Team in Warsaw.
- Learn the art of preparing equipment for employees using modern technologies.
- Manage users’ accounts and grant access to resources.
- Implement improvements to the Microsoft 365 environment (SharePoint, Exchange, Teams, etc.).
- Managing IT assets, such as hardware inventory and software license administration
- Create technical documentation for internal use.
- Prepare supporting materials for users and conduct training for new employees.
- Cooperate with other support teams in other locations (also abroad).
- Support Sollers employees regarding the use of applications and their features.
- Implement and optimize IT procedures connected to workspace preparation, backup, etc.
Recruitment stages
- CV evaluation
- Test
- Technical meeting in the office
🎁 Co oferujemy (Dodatkowe detale)
Benefits, private medical care, sharing the costs of foreign language classes, sharing the costs of professional training & courses, life insurance, remote work opportunities, flexible working time, integration events, dental care, computer available for private use, leisure zone, redeployment package, employee referral program, employee assistance program
Recruitment stages, CV evaluation, Test, Technical meeting in the office
Sollers Consulting, Sollers Consulting is more than a consultancy and software integrator. As a company founded in 2000, our mission has been to transform the financial & insurance industries by helping them adapt to new technologies., , The power of collaboration and the limitless potential of Sollers people are at the root of our success. We strive to be the best at what we do, both in the eyes of our team and our customers. We put people at the heart of every project., , Join us and make Sollers be driven by… you!
About the project
Our Admin IT team is made up of three areas:
Workstation, responsible for supporting laptops, mobile devices, access to different applications/aliases, collaboration areas, and daily tech needs.
IT Infrastructure, handling servers, backups, and internal systems.
Network, Security & Availability, taking care of security, monitoring, and automation tools.
Together, IT Admin keep the company running smoothly, support Sollers’ work, and constantly improve the tools and environments everyone relies on.