IT Business Analyst / Project Manager

Your responsibilities, Twój zakres obowiązków, Act as a Business Analyst and subject-matter expert for critical internal applications, ensuring they meet business needs and support operational excellence., Conduct functional and gap analyses to identify opportunities for improvement, standardization, and increased efficiency., Translate business requirements into clear and actionable technical specifications for development and configuration teams., Prepare and maintain business and functional documentation, process descriptions, and user stories., Coordinate and support project management activities, including planning, tracking, risk assessment, and stakeholder communication., Promote digitalization, automation, and standardization of internal business processes., Facilitate knowledge sharing and best practices between local and regional teams.

Nasze wymagania, At least 4–6 years of experience in Business Analysis, ideally combined with experience in IT Project Management., Strong skills in requirement gathering, functional analysis, and process mapping., Proven ability to analyze internal business processes and translate them into IT and functional requirements., Experience with implementation and rollout of internal IT applications within a corporate or multi-country environment., Understanding of project management methodologies (Agile, Waterfall) and ability to manage smaller project streams independently., Strong communication and stakeholder management skills across different levels of the organization., Excellent analytical thinking, attention to detail, and structured problem-solving approach., Strong communication and stakeholder management skills across different levels of the organization., Relevant certifications (CBAP, PMP, IPMA, etc.) are considered an advantage., Proficiency in English (spoken and written

This is how we work, in house, agile, waterfall

work-organization-team-members

Team members, project manager, business analyst

What we offer, To oferujemy, A dynamic and international working environment in a global company., Competitive compensation package and annual performance-based bonus., Continuous learning and professional development opportunities., Flexible working conditions (hybrid work).

Benefits, sharing the costs of sports activities, private medical care, remote work opportunities, fruits, corporate products and services at discounted prices, integration events, corporate sports team, coffee / tea, pre-paid cards, employee referral program, charity initiatives

Europ Assistance Polska, O nas, Our company's mission has remained unchanged for over 50 years - we make everyday life easier for our clients, providing relief in stressful and difficult situations, as well as comfort and safety in everyday life.Europ Assistance Polska was established in 1996 and is part of the international Europ Assistance Group, the leader in the world's assistance services market.We provide assistance to clients both in Poland and abroad, in five main areas: Home, Car, Travel, Health, Concierge.Our Business Partners are: banks, insurance companies, brokers, leasing companies, car manufacturers and importers, the telecommunications industry, energy and gas suppliers and distributors of RTV/AGD equipment.Every day, on behalf of our Partners, we create assistance programs tailored to the needs of their clients and provide assistance assuring the best possible experience.We are a company open to everyone, regardless of gender, age, nationality or level of fitness. Diversity is an advantage for us, and we consider different points of view, skills and views on the world to be our strengths, not weaknesses.

This is how we work,

work-organization-team-members

Team members, project manager, business analyst

Your responsibilities

• Twój zakres obowiązków
• Act as a Business Analyst and subject-matter expert for critical internal applications, ensuring they meet business needs and support operational excellence.
• Conduct functional and gap analyses to identify opportunities for improvement, standardization, and increased efficiency.
• Translate business requirements into clear and actionable technical specifications for development and configuration teams.
• Prepare and maintain business and functional documentation, process descriptions, and user stories.
• Coordinate and support project management activities, including planning, tracking, risk assessment, and stakeholder communication.
• Promote digitalization, automation, and standardization of internal business processes.
• Facilitate knowledge sharing and best practices between local and regional teams.

Benefits, sharing the costs of sports activities, private medical care, remote work opportunities, fruits, corporate products and services at discounted prices, integration events, corporate sports team, coffee / tea, pre-paid cards, employee referral program, charity initiatives

Europ Assistance Polska, O nas, Our company's mission has remained unchanged for over 50 years - we make everyday life easier for our clients, providing relief in stressful and difficult situations, as well as comfort and safety in everyday life.Europ Assistance Polska was established in 1996 and is part of the international Europ Assistance Group, the leader in the world's assistance services market.We provide assistance to clients both in Poland and abroad, in five main areas: Home, Car, Travel, Health, Concierge.Our Business Partners are: banks, insurance companies, brokers, leasing companies, car manufacturers and importers, the telecommunications industry, energy and gas suppliers and distributors of RTV/AGD equipment.Every day, on behalf of our Partners, we create assistance programs tailored to the needs of their clients and provide assistance assuring the best possible experience.We are a company open to everyone, regardless of gender, age, nationality or level of fitness. Diversity is an advantage for us, and we consider different points of view, skills and views on the world to be our strengths, not weaknesses.

This is how we work,