IT Field Support Specialist
📝 Twój zakres obowiązków
Your responsibilities, Provide on‑site and desk‑side IT Infrastructure and Field Support to end users, Troubleshoot and resolve hardware, software, and operating system issues while ensuring compliance with hardware warranty and customer security policies, Install, configure, and support laptops, desktops, printers, peripherals, and accessories, Perform smart hands and physical assistance activities at customer sites under instruction, Support conference room A/V equipment and basic VoIP phone configuration and troubleshooting, Provide basic support for networking devices and infrastructure (LAN/WAN)
2–4 years of IT Infrastructure / Field Support experience, Fluent in English and Polish, Hardware, OS, and software troubleshooting (Windows, macOS, Linux), Desk‑side and smart hands support (laptops, desktops, printers, peripherals), Office 365, basic networking (TCP/IP, DNS, DHCP, VPN), MDM & VDI exposure, Conference room A/V and basic VoIP supportServiceNow / Remedy ticket handling,, SLA‑driven support, Strong customer focus, communication skills, and ability to work under deadlines
This is how we work, at the client's site
What we offer, Flexible benefits package tailored to your needs (Multisport card, shop vouchers, etc. – via MyBenefit cafeteria), Premium medical services for employees and family members (Luxmed), Life & Disability Insurance for employees and family members (Generali), Profitable Voluntary Pension Fund, Social Fund benefits: holiday bonuses, kindergarten allowances, etc., Integration and cultural events for employees, Reward and recognition programs for high performers, Employee Referral bonuses, Relocation assistance: accommodation, travel, and other covered expenses, Friendly and inclusive company culture
Benefits, sharing the costs of sports activities, private medical care, life insurance, fruits
This is how we work,
About the project
Regular working hours from 9:00 - 17:00.
Onsite module of work from Warsaw – 5 days from our Customer office.
📝 Opis główny / Wstęp
About the project
Regular working hours from 9:00 - 17:00.
Onsite module of work from Warsaw – 5 days from our Customer office.
Your responsibilities
- Provide on‑site and desk‑side IT Infrastructure and Field Support to end users
- Troubleshoot and resolve hardware, software, and operating system issues while ensuring compliance with hardware warranty and customer security policies
- Install, configure, and support laptops, desktops, printers, peripherals, and accessories
- Perform smart hands and physical assistance activities at customer sites under instruction
- Support conference room A/V equipment and basic VoIP phone configuration and troubleshooting
- Provide basic support for networking devices and infrastructure (LAN/WAN)
🎁 Co oferujemy (Dodatkowe detale)
Benefits, sharing the costs of sports activities, private medical care, life insurance, fruits
This is how we work,
About the project
Regular working hours from 9:00 - 17:00.
Onsite module of work from Warsaw – 5 days from our Customer office.