Internship - PMO/Business Experience Center Support Intern
📝 Twój zakres obowiązków
Your responsibilities, Preparation and operation of guided tours based on created showroom programs, Everyday demo checks to ensure smooth showroom operation (including daily powering on and shutting down of the showroom)., Ensure the correct operation of Showroom Infrastructure, Digital Signage software, SmartThings software and central control system, Cooperation with Subject Matter Experts, 3rd parties for spotted issues resolution, Creation and maintenance of showroom documentation and promotional videos, Supporting implementation of new solutions in showroom in cooperation with BEC Project Manager, CoE and Subject Matter Experts, Showroom Samples & Asset Management (Inventory/ Audits etc.), Supporting preparation of visits/visitors analysis, preparing reports, and recommending actions when presenting reports to leaders, Supporting BEC Project Manager & Subject Matter Expert in planning and developing showroom strategy & innovations, Deploy, test and upgrade software so that showroom works on latest SW versions, Showroom Systems & Infrastructure Management and Maintenance, Coordinate process of Showroom Systems/infrastructure maintenance checks by Samsung and/or 3rd parties, Supporting installation, implementation of new solutions in showroom
Degree in Computer Science, Information Technology, Product Management, or a related field., Excellent fluency in English (both verbal and written) - conducting presentations in English in front of a multinational audience and preparing official technical documentation, Effortless communication with different teams, project stakeholders as well as confidence in speaking in front of a larger audience, Professional experience in IT product management and understanding of IT processes and services (technical and sales), Ability to influence cross-functional teams, excellent work organization, communication, and management skills,, Dynamic person, not afraid of challenges, good team spirit, Passion for technology and continuous improvement of supported products and solutions, Technically oriented. Strong analytical, troubleshooting and problem solving skills, Ability to work under pressure to meet deadlines, Self-motivated, reliable, independent, and proactive in driving project success, Presence at office 5 days a week
Optional, Experience in working with B2B customers, Knowledge of Samsung B2B product portfolio, Knowledge of Mobile Device Management systems, mobile technologies (Android, iOS),, Knowledge of Digital Signage solutions including databases, Web technologies, cloud solutions (AWS, Azure), REST API, etc., Experience in working with multicultural organizations, Knowledge of IoT (Internet of Things) solutions, Knowledge of AC solutions, Energy Savings Algorithms (HVAC, VRF), Experience working with Jira
What we offer, Friendly working atmosphere, Opportunity to work on multiple projects, Working with the latest technologies on the market, Monthly integration budget, Unlimited free access to Copernicus Science Center for you and your friends, Possibility to test new Samsung products, Office in Warsaw Spire near the metro station
Benefits, fruits, corporate products and services at discounted prices, integration events, corporate library, no dress code, coffee / tea, drinks, leisure zone, charity initiatives, psychological support, unlimited free access to Copernicus Science Center
Samsung R&D Institute Poland, If you share our faith in the power of technology that changes reality, you work with passion, you have a curiosity about the world and you still want to learn - this is the place for you, and we know what types of working conditions to create to foster your development. We are looking for people who can turn bold visions of the future into projects and products that will serve millions of people around the world.
This is how we work,
About the project
We evangelize the market about Samsung products and technologies as well as provide B2B customers with extensive range of industry-specific business solutions. In addition, we conduct workshops and technical consultations for customers and partners, after which we design and build "tailor-made" solutions for them. We also provide technical pre-sales and post-sales support for our business customers.
We also demonstrate all One Samsung B2B products and solutions in one place – Business Experience Center that is located in our R&D.
📝 Opis główny / Wstęp
About the project
We evangelize the market about Samsung products and technologies as well as provide B2B customers with extensive range of industry-specific business solutions. In addition, we conduct workshops and technical consultations for customers and partners, after which we design and build "tailor-made" solutions for them. We also provide technical pre-sales and post-sales support for our business customers.
We also demonstrate all One Samsung B2B products and solutions in one place – Business Experience Center that is located in our R&D.
Your responsibilities
- Preparation and operation of guided tours based on created showroom programs
- Everyday demo checks to ensure smooth showroom operation (including daily powering on and shutting down of the showroom).
- Ensure the correct operation of Showroom Infrastructure, Digital Signage software, SmartThings software and central control system
- Cooperation with Subject Matter Experts, 3rd parties for spotted issues resolution
- Creation and maintenance of showroom documentation and promotional videos
- Supporting implementation of new solutions in showroom in cooperation with BEC Project Manager, CoE and Subject Matter Experts
- Showroom Samples & Asset Management (Inventory/ Audits etc.)
- Supporting preparation of visits/visitors analysis, preparing reports, and recommending actions when presenting reports to leaders
- Supporting BEC Project Manager & Subject Matter Expert in planning and developing showroom strategy & innovations
- Deploy, test and upgrade software so that showroom works on latest SW versions
- Showroom Systems & Infrastructure Management and Maintenance
- Coordinate process of Showroom Systems/infrastructure maintenance checks by Samsung and/or 3rd parties
- Supporting installation, implementation of new solutions in showroom
🎁 Co oferujemy (Dodatkowe detale)
Benefits, fruits, corporate products and services at discounted prices, integration events, corporate library, no dress code, coffee / tea, drinks, leisure zone, charity initiatives, psychological support, unlimited free access to Copernicus Science Center
Samsung R&D Institute Poland, If you share our faith in the power of technology that changes reality, you work with passion, you have a curiosity about the world and you still want to learn - this is the place for you, and we know what types of working conditions to create to foster your development. We are looking for people who can turn bold visions of the future into projects and products that will serve millions of people around the world.
This is how we work,
About the project
We evangelize the market about Samsung products and technologies as well as provide B2B customers with extensive range of industry-specific business solutions. In addition, we conduct workshops and technical consultations for customers and partners, after which we design and build "tailor-made" solutions for them. We also provide technical pre-sales and post-sales support for our business customers.
We also demonstrate all One Samsung B2B products and solutions in one place – Business Experience Center that is located in our R&D.