SupportYourApp is an international Support-as-a-Service company that has been providing business process outsourcing services to other IT companies around the globe (technical and customer support, services to improve customer experience) for the past 15 years. We have 1300+ people in our international community.

We operate globally, supporting clients in 60+ languages, partnering with industry leaders like Masterсard, Calm and MacPaw. With international hubs and coworking spaces around the world, we also develop innovative products like Quidget and improve the customer experience every single day.

About the product:

Quidget is a platform for building AI agents that automate customer support across chat and email. These agents handle repetitive questions, work 24/7, and hand off complex issues to a human when needed.

The AI is trained on a company's docs, FAQs, and website content, allowing it to resolve 50%+ of common tickets automatically and support 45+ languages.

Teams use Quidget to create support, sales, and onboarding agents in minutes — with no code — and reduce workload on their human team.

About the role:

We're looking for a Product Marketing Manager who can drive measurable, product-led growth across the entire funnel. In this role, you'll launch and analyze experiments, optimize onboarding and high-intent pages, improve trial-to-paid conversion, run paid acquisition initiatives, and uncover opportunities using analytics tools. You'll move fast, collaborate closely with product, design, and marketing, and use data — not assumptions — to accelerate growth. You'll work alongside our VP of Product, who shapes our overall strategy and supports the team in achieving ambitious results.

Let's see what it takes 💛

(fluent Ukrainian) Product Marketing Manager (AI SaaS Product)

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