Directio is a global IT services company. We consult, code, test, deploy, and manage mainly cloud-based and mobile applications, providing around-the-clock support from our offices in Poland, the Philippines, Mexico, and the USA. We prepare our FMCG, retail, automotive, and SaaS clients for the future by accelerating their digital transformation. Operating under the “We Code Success” principle, we prioritize the success of our clients, consultants, and partners.     

About project:  

We are looking for a System Analyst for our Swedish client, a leading company specializing in acquiring and servicing mass debt portfolios, as well as providing complementary debt management services. The organization is a vice-leader in investing in unsecured consumer debt portfolios and the only entity actively investing in secured performing receivables.

Responsibilities: 

• As a System Analyst you will be analyzing business requirements and translating them into clear, consistent, and unambiguous system requirements, ensuring full traceability between business needs and technical implementation;

• You will be preparing system specifications, covering both functional and non-functional requirements to ensure complete and structured documentation;

• You will be modeling data within the debt collection system, defining data processing rules, validation mechanisms, and dependencies to ensure accuracy and consistency;

• You will be designing and documenting integrations between the debt collection system and external systems, ensuring secure and reliable data exchange;

• You will be defining non-functional requirements, particularly in the areas of performance, security, availability, and auditability, ensuring regulatory and operational compliance;

• You will be collaborating closely with IT teams, architects, and the system vendor, ensuring alignment between solution design and technical architecture;

• You will be participating in fit-gap analysis, evaluating configuration versus customization options and recommending optimal approaches;

• You will be preparing data migration requirements and supporting cutover and go-live processes, ensuring smooth system transition and operational continuity;

• You will be supporting system and integration testing, as well as preparing the solution for User Acceptance Testing;

• You will be identifying and escalating technical risks, particularly those related to architecture, integrations, and data quality;

• You will be supporting production deployment and post-go-live stabilization, ensuring system reliability during the hypercare phase.

Requirements: 

• 7+ years of professional experience in the debt collection / receivables management industry – mandatory, ensuring deep understanding of collection processes, operational workflows, and regulatory frameworks governing debt recovery activities;

• Work in a hybrid set up (3 days onsite in Wroclaw and 2 days WFH) - Necessary condition;

• Knowledge of financial and regulatory frameworks relevant to debt collection operations, including regulations such as DORA and NIS2, ensuring compliance in system design and integration;

• Familiarity with ISO standards, supporting governance and quality alignment within regulated debt collection environments;

• Proven experience in projects related to debt collection or receivables management systems, ensuring strong understanding of collection workflows, case management, and operational dependencies;

• Experience in data migration projects involving debtor and receivables data, supporting structured transition between legacy and target collection systems;

• Experience working in distributed environments, enabling effective collaboration across locations;

• Experience working in global corporate environments, ensuring structured communication and alignment with international standards across collection operations and IT teams;

• Strong system analysis skills, enabling precise requirement definition and solution structuring for debt collection platforms and related systems;

• Experience in data modeling and defining system rules, particularly for debtor, receivables, and collection process data, ensuring logical consistency and data integrity;

• Experience designing integrations between debt collection systems and other enterprise platforms (e.g., CRM, ERP, payment systems), ensuring secure and scalable communication between systems;

• Strong understanding of non-functional requirements, particularly performance, security, auditability, and regulatory traceability in debt collection environments;

• Strong documentation skills, ensuring clarity, traceability, and maintainability of specifications for collection system implementations;

• Experience collaborating with IT teams and external vendors during debt collection system implementation or transformation projects;

• Experience supporting system testing and quality assurance processes for collection-related functionalities, ensuring delivered solutions meet defined requirements;

• Experience supporting data migration and system go-live activities in debt collection system deployments, ensuring operational readiness;

• Strong domain knowledge in debt collection and receivables management is required, enabling effective system design, analysis, and alignment with business operations.

We offer: 

• Salary for work amounting to 33 000 – 35 500 PLN + VAT on B2B;

• Hybrid working conditions;

• Private healthcare, Multisport card and trainings.

Please be advised that we will only contact selected candidates