Responsibilities:

Design, configure, and maintain unified communication solutions within the Microsoft 365 ecosystem, with a focus on Microsoft Teams
Support and enhance compliance recording solutions for voice communications
Manage and optimize cloud-based infrastructure, primarily within Azure or equivalent environments
Implement automation and scripting solutions to improve operational efficiency (e.g., PowerShell)
Ensure stability and performance of communication infrastructure, including SIP trunks, SBCs, and related components
Troubleshoot incidents and participate in task force activities when required
Collaborate with cross-functional teams in both agile and traditional project environments
Maintain technical documentation and contribute to knowledge sharing (Jira, Confluence)

Requirements:

Minimum 3 years of experience in a similar role within Unified Communications or End-User Engineering
Hands-on experience with cloud infrastructure (preferably Microsoft Azure)
Strong knowledge of Microsoft 365, especially Microsoft Teams
Experience with compliance recording solutions (e.g., Verint, Intelligent Voice – strong advantage)
Practical experience with automation and scripting (e.g., PowerShell)
Solid understanding of Unified Communication technologies, including SIP trunks, SBCs, and private connectivity solutions
Experience working with Jira and Confluence
Familiarity with both Agile and traditional delivery models
Strong troubleshooting and problem-solving skills
Excellent communication skills and ability to work effectively in a team
Self-driven, proactive, and able to work independently
Fluent English (minimum C1 level)

Nice to have:

Offer:

UC Cloud Engineer

DCG