Responsibilities

For an ongoing cloud transformation initiative, we are looking for a Technical Project Manager who will take ownership of cloud migration activities with focus on Identity and Access Management (IAM).In this role, you will act as the central coordination point between technical teams, stakeholders, and external service providers. You will ensure that migration activities are structured, transparent, and executed smoothly. This position is ideal for a structured and proactive professional who combines technical understanding of cloud and IAM with strong coordination and governance skills.

Take full ownership of cloud migration activities, acting as the primary coordination point on behalf of the organization.
Coordinate cloud migration efforts, including:
- Project coordination and project management
- Collection, consolidation, and distribution of relevant information across teams
- Close collaboration with internal teams and external partners
Manage and process IAM-related tickets, ensuring timely resolution and proper documentation.
Oversee IAM roles and access management, including role assignments, adjustments, and reviews.
Manage subscriptions within the Customer API, ensuring correctness, compliance, and alignment with project requirements.
Provide meeting support, including preparation, coordination, follow-ups, and documentation of outcomes.
Create and maintain structured project documentation, including:
- Project status updates
- Escalation documentation
- Migration and rollout-related records
Coordinate and support rollout activities, ensuring smooth execution and alignment between involved parties.

Qualifications

University degree required and fluency in English and Polish (written and spoken).
Experience in cloud migration projects, preferably in a coordination or ownership role.
Solid understanding of Identity and Access Management (IAM) concepts, including hands-on experience managing IAM tickets and roles.
Experience with subscription management, ideally within API-based platforms (e.g. TruckAPI or similar).
Strong organizational and coordination skills, with the ability to manage multiple workstreams and support meetings, governance, and documentation.
Demonstrated ownership, accountability, and proactive mindset with a focus on transparency and information sharing.
Strong communication skills, structured and detail-oriented working style, and ability to collaborate effectively with cross-functional teams and external partners.

About Riverland Reply

Riverland Reply is specialized in consulting end-to-end customer-oriented solutions and strategies. In addition, Riverland Reply supports its customers in strategic IT decisions, implementation of defined solutions and production execution. The company combines in-depth knowledge of digital Customer Experience with the full potential of cloud native technologies. This expertise allows Riverland Reply to remove the barriers between a product-based technology and a full custom implementation. Knowing that Customer Experience in the digital era must be highly flexible to be adapted to different industries, Riverland Reply advises clients in automotive, transportation, logistics and finance industry. The strong partnership and close collaboration with Oracle made Riverland Reply the experts of Oracle’s Customer Experience products.

Technical Project Manager (Cloud Migration)

Reply Polska