technologies-expected

Expected, Microsoft Copilot Studio, GenAI, Microsoft Azure, Python, C#, JavaScript, Jira, Azure DevOps

technologies-os

Operating system, Windows

Opis stanowiska

About the project, As an AI Agent Engineer, you will be working for our client, a leading financial institution committed to transforming banking through innovative AI-driven solutions. You will play a key role in developing intelligent agents and automation solutions that streamline processes and elevate user experiences across global banking journeys. Join us to push the boundaries of AI capabilities and drive digital transformation in a dynamic environment., , Unleash the Power of AI — Shape the Future of Intelligent Automation!, , Krakow-based opportunity with hybrid work model., , Only candidates with an existing legal right to work in the European Union will be considered for this role.

Twoje zadania

Your responsibilities, Architect, develop, and deploy AI agents and automation solutions to optimize business workflows in an agile setting., Leverage Microsoft Copilot Studio and other conversational AI platforms to create customized, scalable AI agents., Collaborate with cross-functional teams and stakeholders to gather requirements, define solution architectures, and ensure successful implementation., Monitor agent performance, gather feedback, and iterate to improve accuracy, efficiency, and user satisfaction., Ensure all AI solutions comply with HSBC’s security, data privacy, and governance standards., Produce technical documentation, user guides, and best practices to facilitate adoption and maintenance., Stay current with advancements in AI, machine learning, and conversational platforms, recommending innovative tools and approaches.

Wymagania

4+ years of experience in AI, automation, or related fields., Proven expertise in developing and deploying AI agents, chatbots, or virtual assistants., Hands-on experience with Microsoft Copilot Studio or similar conversational AI platforms like Azure Bot Service or Dialogflow., Strong understanding of GenAI concepts including RAG, prompt engineering, and responsible AI principles., Familiarity with cloud platforms, especially Microsoft Azure, and RESTful APIs., Programming skills in Python, C#, or JavaScript., Experience working within Agile teams, using tools such as Jira or Azure DevOps., Excellent communication skills in English, capable of articulating technical details to non-technical stakeholders effectively.

Wymagania

Optional, Experience with automated testing frameworks and AI performance monitoring., Knowledge of ethical AI practices, bias mitigation, and explainability., Familiarity with the banking industry, especially CIB sector.

work-organization-work-style

This is how we work, at the client's site, agile

development-practices

This is how we work on a project, DevOps

Co oferujemy

What we offer, Stable and long-term cooperation with very good conditions, Enhance your skills and develop your expertise in the financial industry, Work on the most strategic projects available in the market, Define your career roadmap and develop yourself in the best and fastest possible way by delivering strategic projects for different clients of ITDS over several years, Participate in Social Events, training, and work in an international environment, Access to attractive Medical Package, Access to Multisport Program, Access to Pluralsight, Flexible hours

Co oferujemy

Benefits, sharing the costs of sports activities, private medical care, flexible working time, fruits, integration events, corporate gym, saving & investment scheme, no dress code, coffee / tea, drinks, christmas gifts, birthday celebration, sharing the costs of a streaming platform subscription, access to +100 projects, access to Pluralsight

recruitment-stages

Recruitment stages, first online interview, second online interview

additional-module

#GETREADY to meet with us!, ITDS Business Consultants is involved in many various, innovative and professional IT projects for international companies in the financial industry in Europe. We offer an environment for professional, ambitious, and driven people., , We would like to meet you. If you are interested please apply and attach your CV in English or Polish, including a statement that you agree to our processing and storing of your personal data.

additional-module

ITDS’s Whistleblower Procedure, 📌 You can report violations in accordance with ITDS’s Whistleblower Procedure available here: https://itds.pl/wp-content/uploads/2025/03/INFORMATION-ON-PROCEDURE-FOR-REPORTING-BREACHES-AND-PROTECTION-OF-WHISTLEBLOWERS-AT-ITDS-POLSKA.pdf

Opis stanowiska

ITDS Polska Sp. z o.o., ITDS supports financial service providers to take the next steps., , We identify what’s possible, every day. Opportunities in the areas of technology, organization, and digitization., , We see where banks, insurers, payment companies, or fintech can go and how they can get there., , That’s why we want to stimulate you to ramp up your ambition. Forget what you perceive as restraints and step towards the new reality., , ITDS in Poland - Pure player in new Technologies & Financial Industry, +300 IT implementation professionals, +20 clients in the Banking, Insurance, Payment & Fintech Industry, , ITDS excels in digital strategy delivery and implementation of best-of-breed lending solutions. ITDS has delivered successful strategic projects throughout Europe since 1998. We combine the experience we’ve accumulated with in-depth knowledge of technologies, business processes, and EU legislation to unlock new business opportunities.

Opis stanowiska

This is how we work,

Opis stanowiska

As an AI Agent Engineer, you will be working for our client, a leading financial institution committed to transforming banking through innovative AI-driven solutions. You will play a key role in developing intelligent agents and automation solutions that streamline processes and elevate user experiences across global banking journeys. Join us to push the boundaries of AI capabilities and drive digital transformation in a dynamic environment.

Unleash the Power of AI — Shape the Future of Intelligent Automation!

Krakow-based opportunity with hybrid work model.

Only candidates with an existing legal right to work in the European Union will be considered for this role.

Twoje zadania

Architect, develop, and deploy AI agents and automation solutions to optimize business workflows in an agile setting.
Leverage Microsoft Copilot Studio and other conversational AI platforms to create customized, scalable AI agents.
Collaborate with cross-functional teams and stakeholders to gather requirements, define solution architectures, and ensure successful implementation.
Monitor agent performance, gather feedback, and iterate to improve accuracy, efficiency, and user satisfaction.
Ensure all AI solutions comply with HSBC’s security, data privacy, and governance standards.
Produce technical documentation, user guides, and best practices to facilitate adoption and maintenance.
Stay current with advancements in AI, machine learning, and conversational platforms, recommending innovative tools and approaches.

Co oferujemy

Stable and long-term cooperation with very good conditions
Enhance your skills and develop your expertise in the financial industry
Work on the most strategic projects available in the market
Define your career roadmap and develop yourself in the best and fastest possible way by delivering strategic projects for different clients of ITDS over several years
Participate in Social Events, training, and work in an international environment
Access to attractive Medical Package
Access to Multisport Program
Access to Pluralsight
Flexible hours

Recruitment stages

first online interview
second online interview

#GETREADY to meet with us!

ITDS Business Consultants is involved in many various, innovative and professional IT projects for international companies in the financial industry in Europe. We offer an environment for professional, ambitious, and driven people.

We would like to meet you. If you are interested please apply and attach your CV in English or Polish, including a statement that you agree to our processing and storing of your personal data.

ITDS’s Whistleblower Procedure

📌 You can report violations in accordance with ITDS’s Whistleblower Procedure available here: https://itds.pl/wp-content/uploads/2025/03/INFORMATION-ON-PROCEDURE-FOR-REPORTING-BREACHES-AND-PROTECTION-OF-WHISTLEBLOWERS-AT-ITDS-POLSKA.pdf

AI Agent Engineer – Microsoft AI Platforms

ITDS Polska Sp. z o.o.