Lead Network Infrastructure Engineer (Cisco)
đ TwĂłj zakres obowiÄ zkĂłw
Your responsibilities, Stakeholder & Business Alignment: Ensure continuous alignment between network operations and business priorities, translate business needs into actionable technical strategies., Escalation Management: serve as the final point of contact for critical (P1/P2) network outages, lead Major Incidents and Potential Major Incidents, ensuring rapid service restoration, coordinate with global network teams and vendors to drive efficient troubleshooting, engage the appropriate technical experts and manage Root Cause Analysis (RCA) to prevent recurrence., Service Delivery: oversee 24/7 support operations, including rotational schedules and on-call structures, ensure operational readiness, process adherence, and performance across all support teams, monitor SLA compliance and implement continuous improvements to operational efficiency.
Minimum 8+ years experience in Network Engineering, with at least 3 years in a technical lead or managerial role., Bachelorâs degree in IT, Computer Science, or a related field (or equivalent experience)., Certifications: CCNP (Preferred), CCIE (Preferred), Good knowdlege on Switching and Routing especially on BGP, OSPF, VPC, and MLAG within Cisco and Arista environments., Proven experience managing Cisco ASA, Fortigate, and Checkpoint; deep knowledge of Cisco ISE., Expert-level packet capture analysis and performance tuning for WAN accelerators., Practical knowledge of Network-as-Code (Ansible/Python) to streamline repetitive tasks., Fluent English with the ability to simplify technical jargon for non-technical executives., A "see-it-through" mindset for complex customer issues and long-term projects.
What we offer, Practical benefits: company car, yearly financial bonus, private medical care with Medicover with additional packages (e.g., dental, senior care, oncology) available on preferential terms, life insurance and access to NAIS benefit platform., Award-winning development programs to support your career at every stage. Connected Manager - our leadership development program has already helped over 300 employees accelerate their growth!, Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform TED Talks and Udemy Business materials and trainings., Cutting-Edge Technology: Position yourself at the forefront of IT innovation, working with the latest technologies and platforms. Capgemini partners with top global enterprises, including 145 Fortune 500 companies., Power to build a sustainable, more inclusive future: Be the change and engage in our initiatives like IT Girls rEvolution Academy, CharITy Hackathon, Tree Planting or Grant Program.
Benefits, sharing the costs of sports activities, no dress code, parking space for employees, extra social benefits, redeployment package, employee referral program, charity initiatives, access to courses e.g. Excel, VBA, RPA, Customer Care, unlimited access to Udemy Business, free chat/call with a therapist
Recruitment stages, Interview with the recruiter, Competency Tests/Language Verification, Video call with a manager, Final Decision
Capgemini Polska , Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.
This is how we work,
About the project
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youâd like, where youâll be supported and inspired by a collaborative community of colleagues around the world, and where youâll be able to reimagine whatâs possible. Join us and help the worldâs leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Your role
As a Lead Infrastructure Engineer for Poland, you will serve as the primary representative of the Network Services organization for Poland GDC leadership teams. You will oversee critical network operations, guide technical teams, manage major incidents, and ensure seamless service delivery across a complex enterprise environment. This role blends deep technical expertise with strong leadership, communication, and operational excellence.
đ Opis gĹĂłwny / WstÄp
About the project
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youâd like, where youâll be supported and inspired by a collaborative community of colleagues around the world, and where youâll be able to reimagine whatâs possible. Join us and help the worldâs leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Your role
As a Lead Infrastructure Engineer for Poland, you will serve as the primary representative of the Network Services organization for Poland GDC leadership teams. You will oversee critical network operations, guide technical teams, manage major incidents, and ensure seamless service delivery across a complex enterprise environment. This role blends deep technical expertise with strong leadership, communication, and operational excellence.
Your responsibilities
- Stakeholder & Business Alignment: Ensure continuous alignment between network operations and business priorities, translate business needs into actionable technical strategies.
- Escalation Management: serve as the final point of contact for critical (P1/P2) network outages, lead Major Incidents and Potential Major Incidents, ensuring rapid service restoration, coordinate with global network teams and vendors to drive efficient troubleshooting, engage the appropriate technical experts and manage Root Cause Analysis (RCA) to prevent recurrence.
- Service Delivery: oversee 24/7 support operations, including rotational schedules and on-call structures, ensure operational readiness, process adherence, and performance across all support teams, monitor SLA compliance and implement continuous improvements to operational efficiency.
Recruitment stages
- Interview with the recruiter
- Competency Tests/Language Verification
- Video call with a manager
- Final Decision
đ Co oferujemy (Dodatkowe detale)
Benefits, sharing the costs of sports activities, no dress code, parking space for employees, extra social benefits, redeployment package, employee referral program, charity initiatives, access to courses e.g. Excel, VBA, RPA, Customer Care, unlimited access to Udemy Business, free chat/call with a therapist
Recruitment stages, Interview with the recruiter, Competency Tests/Language Verification, Video call with a manager, Final Decision
Capgemini Polska , Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.
This is how we work,
About the project
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youâd like, where youâll be supported and inspired by a collaborative community of colleagues around the world, and where youâll be able to reimagine whatâs possible. Join us and help the worldâs leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Your role
As a Lead Infrastructure Engineer for Poland, you will serve as the primary representative of the Network Services organization for Poland GDC leadership teams. You will oversee critical network operations, guide technical teams, manage major incidents, and ensure seamless service delivery across a complex enterprise environment. This role blends deep technical expertise with strong leadership, communication, and operational excellence.