technologies-os

Operating system, Windows

Opis stanowiska

About the project, Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world., , Your role, In this role, you will lead the end‑to‑end knowledge management process by capturing key insights, maintaining an accessible knowledge repository, and promoting best practices across the organization. You will collaborate with service providers and internal teams to ensure effective knowledge sharing, support employees through training on KM tools and methodologies, and continuously improve knowledge-related processes. Additionally, you will monitor performance through defined metrics and report progress to senior management, fostering a culture of learning and operational excellence.

Twoje zadania

Your responsibilities, Knowledge Capture: Identify and capture valuable knowledge from various sources, including documentation, subject matter experts, and service delivery experiences., Knowledge Repository Management: Develop and maintain a centralized knowledge repository that is easily accessible and user-friendly for all stakeholders., Collaboration: Work closely with service providers and internal teams to promote knowledge sharing and ensure alignment with organizational goals., Training and Support: Provide training and support to staff on knowledge management tools and practices, fostering a culture of continuous learning., Process Improvement: Analyze knowledge management processes and identify opportunities for improvement to enhance efficiency and effectiveness., Reporting and Metrics: Develop metrics to measure the effectiveness of knowledge management initiatives and report on progress to senior management., Best Practices Promotion: Advocate for best practices in knowledge management and ensure that lessons learned are documented and shared across the organization.

Wymagania

Bachelor's Degree: A degree in Information Management, Business Administration, or a related field., Experience: Proven experience in knowledge management, information management, or a related role, preferably within a SIAM or multi-vendor environment., Analytical Skills: Strong analytical skills with the ability to assess knowledge gaps and develop effective solutions., Communication Skills: Excellent verbal and written communication skills to convey complex information clearly and effectively., Technical Proficiency: Familiarity with knowledge management tools and methodologies, as well as ITSM frameworks like ITIL., Certifications: Relevant certifications in knowledge management or ITIL Foundation Certification are preferred., English and German language (Level C1) is a must have.

Co oferujemy

What we offer, Well-being culture: medical care with Medicover, private life insurance, and Sports card. But we went one step further by creating our own Capgemini Helpline offering therapeutical support if needed and the educational podcast "Let's talk about wellbeing" which you can listen to on Spotify., Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, TED Talks and Udemy Business materials and trainings., Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess supported by a transparent performance management policy., Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.

Co oferujemy

Benefits, sharing the costs of sports activities, private medical care, life insurance, no dress code, parking space for employees, extra social benefits, redeployment package, employee referral program, charity initiatives, access to courses e.g. Excel, VBA, RPA, Customer Care, unlimited access to Udemy Business, free chat/call with a therapist

recruitment-stages

Recruitment stages, Interview with the recruiter, Competency Tests/Language Verification, Video call with a manager, Final Decision

Opis stanowiska

Capgemini Polska , Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.

Opis stanowiska

This is how we work,

Opis stanowiska

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your role

In this role, you will lead the end‑to‑end knowledge management process by capturing key insights, maintaining an accessible knowledge repository, and promoting best practices across the organization. You will collaborate with service providers and internal teams to ensure effective knowledge sharing, support employees through training on KM tools and methodologies, and continuously improve knowledge-related processes. Additionally, you will monitor performance through defined metrics and report progress to senior management, fostering a culture of learning and operational excellence.

Twoje zadania

Knowledge Capture: Identify and capture valuable knowledge from various sources, including documentation, subject matter experts, and service delivery experiences.
Knowledge Repository Management: Develop and maintain a centralized knowledge repository that is easily accessible and user-friendly for all stakeholders.
Collaboration: Work closely with service providers and internal teams to promote knowledge sharing and ensure alignment with organizational goals.
Training and Support: Provide training and support to staff on knowledge management tools and practices, fostering a culture of continuous learning.
Process Improvement: Analyze knowledge management processes and identify opportunities for improvement to enhance efficiency and effectiveness.
Reporting and Metrics: Develop metrics to measure the effectiveness of knowledge management initiatives and report on progress to senior management.
Best Practices Promotion: Advocate for best practices in knowledge management and ensure that lessons learned are documented and shared across the organization.

Co oferujemy

Well-being culture: medical care with Medicover, private life insurance, and Sports card. But we went one step further by creating our own Capgemini Helpline offering therapeutical support if needed and the educational podcast "Let's talk about wellbeing" which you can listen to on Spotify.
Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, TED Talks and Udemy Business materials and trainings.
Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess supported by a transparent performance management policy.
Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.

Recruitment stages

Interview with the recruiter
Competency Tests/Language Verification
Video call with a manager
Final Decision

Sparring Process Knowledge Manager with German

Capgemini Polska