Technical Consultant-Platfrom engineering
📝 Twój zakres obowiązków
Your responsibilities, Support the development of existing platforms and work within a SaaS environment. This includes providing proactive support for automation and Infrastructure as Code (IaC) checks on the current environment., Event Management: Monitoring notifications and events generated by automated systems and taking necessary action when specific events or notifications occur., Incident Management:, Responsible for incidents assigned to Fujitsu-managed Resolver Groups. All incidents shall be Reported, Recorded, Routed, and Managed (RRR&M) through the Service Desk., You will manage and resolve incidents, ensuring the Service Desk record is updated in accordance with Work Instructions (WI) and, when necessary, escalate any High Priority Incidents to Service Management., Support Service Management in the reporting of incidents., Problem Management: You will manage, monitor, and resolve problems in accordance with agreed Service Level Agreements (SLAs).
Acting as a point of contact for escalations on covered services., Amending and creating documentation for approval, such as work instructions and on/off-boarding procedures., Administering changes to the rota/ERP tab, covering sickness and absence., Handling performance improvement plans or attendance improvement plans., Kubernetes and Docker, A strong understanding of PowerShell and Git, Terraform, Ansible, Python, Familiarity with networking, particularly firewall topics, Experience with Cloud Environments (Azure, AWS, GCP, OCI), Knowledge of Windows Server, RedHat/Suse (Linux Operation System), CI/CD: GitLAB, ADO (Azure DevOps), Experience with Ticketing tools (TFS, Triole, ServiceNow)
What we offer, Health and well-being, Private medical care., Group life insurance., 24/7 Employee Support Program., Flexibility at work, Work from modern offices with parking or from home., Workation., Time to recharge, 2 paid “happy hours” per month, adding up to 3 extra days off annually., An additional day off after using your holiday entitlement – up to 30 days of leave per year., Holiday allowance., Perks and benefits, MyBenefit cafeteria., Sport cards., Growth opportunities, Free e-learning platforms., Shared costs for professional training and certifications., Making an impact, Responsible business initiatives., Employee referral program.
Benefits, private medical care, life insurance
Fujitsu Poland Sp. z o.o, At Fujitsu, we believe work should empower you – not just professionally, but personally. Whether you're solving global challenges or improving your community, you’ll have the tools, support, and freedom to make a real impact., , We are Fujitsu – a global leader in Japanese information and communication technology (ICT). We deliver innovative solutions, advanced technology products, and services that empower businesses to thrive and create a sustainable future. With a focus on collaboration and trust, we work hand-in-hand with our customers to transform industries, communities, and the world.
📝 Opis główny / Wstęp
Your responsibilities
- Support the development of existing platforms and work within a SaaS environment. This includes providing proactive support for automation and Infrastructure as Code (IaC) checks on the current environment.
- Event Management: Monitoring notifications and events generated by automated systems and taking necessary action when specific events or notifications occur.
- Incident Management:
- Responsible for incidents assigned to Fujitsu-managed Resolver Groups. All incidents shall be Reported, Recorded, Routed, and Managed (RRR&M) through the Service Desk.
- You will manage and resolve incidents, ensuring the Service Desk record is updated in accordance with Work Instructions (WI) and, when necessary, escalate any High Priority Incidents to Service Management.
- Support Service Management in the reporting of incidents.
- Problem Management: You will manage, monitor, and resolve problems in accordance with agreed Service Level Agreements (SLAs).
🎁 Co oferujemy (Dodatkowe detale)
Benefits, private medical care, life insurance
Fujitsu Poland Sp. z o.o, At Fujitsu, we believe work should empower you – not just professionally, but personally. Whether you're solving global challenges or improving your community, you’ll have the tools, support, and freedom to make a real impact., , We are Fujitsu – a global leader in Japanese information and communication technology (ICT). We deliver innovative solutions, advanced technology products, and services that empower businesses to thrive and create a sustainable future. With a focus on collaboration and trust, we work hand-in-hand with our customers to transform industries, communities, and the world.