technologies-expected

Expected, Microsoft Dynamics

technologies-os

Operating system, Windows

Opis stanowiska

About the project, CRM Team – Driving Scalable Growth and User-Centric Enablement The CRM team is a central function at Simon-Kucher that ensures our global consulting business has the right tools, processes, and insights to manage client relationships at scale. As the backbone of our commercial infrastructure, the team supports the full CRM lifecycle—from user support to strategic roadmap development—and acts as a connector between business needs and technical solutions. We collaborate closely with our colleagues in Marketing, IT, and Business (Partners) to continuously improve how the firm engages with prospects and clients. With Microsoft Dynamics at our core, we aim to maximize CRM adoption, usability, and business value through smart configuration, strong data governance, and a forward-looking CRM vision.

Twoje zadania

Your responsibilities, Responsible for CRM support and user enablement., Lead smaller CRM projects and process enhancements from start to finish., Support business functions in translating their needs into CRM features in line with current infrastructure., Coordinate tasks with Junior CRM Specialists and guide them on operational issues., Collaborate with stakeholders to ensure the CRM system supports business development effectively.

Wymagania

Practical, hands-on experience with Microsoft Dynamics as a CRM tool, Fluent business English (C1 level) is a must-have, Ability to work autonomously on initiatives while staying aligned with broader team goals, Strong team spirit combined with a clear sense of ownership for the system, Excellent communication and coordination skills, with the ability to manage cross-functional interactions effectively, A structured mindset with strong attention to detail

work-organization-team-size

Team size, 4

work-organization-work-style

This is how we work, in house

Co oferujemy

What we offer, A stable employment contract (please note that we do not offer B2B contracts)., Private medical insurance in the highest package fully paid by the employer (VIP Allianz)., Multisport card fully financed by the employer., Annual bonus (dependent on the evaluation)., Employee referral program., Remote work subsidy of €500 to start, then monthly bonus for utilities., International Travel Safety card., Access to LinkedIn Learning and Headspace., Employee Assistance Program (EAP)., Microsoft Workplace Discount Program., Access to an online platform offering exclusive discounts and special offers from well-known brands., Birthday book for the employee., Internal Learning&Development Department with more than 5 000 different training courses., Our office is pet-friendly, so feel free to bring your furry friend to work and enjoy their company throughout the day!, Extended Business Travel Option - opportunity to extend your business trips and stay a little longer to explore some of Europe’s most exciting cities.

Co oferujemy

Benefits, private medical care, remote work opportunities, flexible working time, integration events, mobile phone available for private use, computer available for private use, employee referral program, Remote work subsidy of €500 to start

recruitment-stages

Recruitment stages, Meeting with Recruiter, Meeting with the Team, Meeting with Supervisor

additional-module

Please remember to submit your application in English., Other applications will not be considered. The candidate should have an EU work permit, we do not offer visa for this position.

Opis stanowiska

Simon-Kucher Core Business Services Sp. z o. o., Simon-Kucher Core Business Services is one of international Simon-Kucher brand Office located in Warsaw. As a Shared Services Center, we provide end-to-end operational support to more than 42 Simon-Kucher offices globally, combining local expertise with international scope., , Established in Warsaw in 2023, our hub has been growing dynamically and currently employs over 100 professionals across HR, Finance, IT, Marketing, Data & AI, Legal, Market Research and Engine teams. By supporting a globally recognized consulting organization with a strong market position, we play a key role in enabling efficiency, scalability, and continued success. We foster a culture built on innovation, knowledge sharing, and continuous learning, making it an inspiring place for ambitious talent to grow and thrive., , Join us and be part of shaping the future of a fast-growing global center of excellence.

Opis stanowiska

This is how we work,

Opis stanowiska

CRM Team – Driving Scalable Growth and User-Centric Enablement The CRM team is a central function at Simon-Kucher that ensures our global consulting business has the right tools, processes, and insights to manage client relationships at scale. As the backbone of our commercial infrastructure, the team supports the full CRM lifecycle—from user support to strategic roadmap development—and acts as a connector between business needs and technical solutions. We collaborate closely with our colleagues in Marketing, IT, and Business (Partners) to continuously improve how the firm engages with prospects and clients. With Microsoft Dynamics at our core, we aim to maximize CRM adoption, usability, and business value through smart configuration, strong data governance, and a forward-looking CRM vision.

Twoje zadania

Responsible for CRM support and user enablement.
Lead smaller CRM projects and process enhancements from start to finish.
Support business functions in translating their needs into CRM features in line with current infrastructure.
Coordinate tasks with Junior CRM Specialists and guide them on operational issues.
Collaborate with stakeholders to ensure the CRM system supports business development effectively.

Co oferujemy

A stable employment contract (please note that we do not offer B2B contracts).
Private medical insurance in the highest package fully paid by the employer (VIP Allianz).
Multisport card fully financed by the employer.
Annual bonus (dependent on the evaluation).
Employee referral program.
Remote work subsidy of €500 to start, then monthly bonus for utilities.
International Travel Safety card.
Access to LinkedIn Learning and Headspace.
Employee Assistance Program (EAP).
Microsoft Workplace Discount Program.
Access to an online platform offering exclusive discounts and special offers from well-known brands.
Birthday book for the employee.
Internal Learning&Development Department with more than 5 000 different training courses.
Our office is pet-friendly, so feel free to bring your furry friend to work and enjoy their company throughout the day!
Extended Business Travel Option - opportunity to extend your business trips and stay a little longer to explore some of Europe’s most exciting cities.

Recruitment stages

Meeting with Recruiter
Meeting with the Team
Meeting with Supervisor

Please remember to submit your application in English.

Other applications will not be considered. The candidate should have an EU work permit, we do not offer visa for this position.

Microsoft Dynamics Specialist

Simon-Kucher Core Business Services Sp. z o. o.