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About us

Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/

About the role

We’re looking for a Senior or Lead Data Analyst with deep experience in subscription billing analytics and strong technical skills in ClickHouse (and ideally Tinybird). You will own analytics for billing and payments: build and optimize datasets and queries, define billing metrics, and deliver dashboards that product, finance, and operations teams rely on daily.

Key Responsibilities

Build and maintain data pipelines in Tinybird and ClickHouse to power dashboards and self-serve analytics.
Optimize ClickHouse queries for performance, correctness.
Design and maintain core billing metrics: gross/net revenue, refunds, chargeback rate, dispute rate, approval rate, churn, LTV, MRR/ARR, and cohort retention.
Create and iterate on dashboards/visualizations for internal stakeholders (Billing/Finance/Product/Support/Risk).
Investigate anomalies and data-quality issues (e.g., spikes in refunds, rising dispute rates, drops in approval rates), perform root-cause analysis, and propose actions.
Partner with engineering on data instrumentation and event tracking to ensure high-quality billing data.
Document logic (metric definitions, tables, pipeline behavior) and establish quality checks (tests/monitoring).

Location

Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.

Life at Ruby Labs

At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.

This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.

Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.

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Senior Data Analyst

Ruby Labs