Join a long-term international project where you will contribute to the development and maintenance of a complex ServiceNow platform in a secure and highly regulated environment. This role offers stability, technical growth, and the opportunity to work on enterprise-scale solutions.

Project information:

Type of project: IT services
Office location: Warszawa, plac Europejski
Work model: Hybrid - 20% onsite
Budget: 130-160 PLN net/h - b2b
Project language: English
Project length: Long-term
Only candidates with citizenship in the European Union and based in Poland
Start date: ASAP (depending on candidate's availability)

Your responsibilities

Develop and implement ServiceNow configurations and customizations
Analyse business needs and advise on new platform functionalities
Design and develop custom solutions within ServiceNow
Perform testing, validation, and code reviews to ensure quality and stability
Collaborate with architects and administrators on development projects
Maintain and manage ServiceNow instance, ensuring performance and security
Support integrations with external systems (REST, Web Services, SSO, LDAP)
Troubleshoot incidents and implement bug fixes and improvements
Create and maintain technical documentation, SOPs, and knowledge base articles
Contribute to continuous improvement, risk management, and platform optimization

We pay attention to candidates who have

5+ years of professional experience in IT, including 3+ years in a similar ServiceNow role
Hands-on experience in ServiceNow development, configuration, and maintenance
Strong understanding of ServiceNow platform and its product ecosystem
Experience in custom solution development and DevOps environments
Knowledge of Service Management processes
Experience with integrations (REST, SOAP, SSO, LDAP, Web Services)
Understanding of IT security standards and complex system environments
Ability to analyse requirements and support technical solution design
Strong analytical thinking, attention to detail, and problem-solving skills
Good communication skills and English at min. B2 level

Certifications (required)

ServiceNow Certified System Administrator (CSA)
ServiceNow Certified Application Developer (CAD) or equivalent

Nice to have

Experience with ServiceNow on-premise environments
Knowledge of MariaDB, performance tuning, and backend maintenance
Experience in solution design and architecture support

We offer

Hybrid work model (Warsaw – approx. 20% onsite)
Long-term project ensuring stability
Opportunity to work in a secure, enterprise-level environment
Collaboration with experienced international teams
Real impact on platform development, maintenance, and optimization

Additional information

Security clearance required (EU CONFIDENTIAL – process initiated within first 45 days)

ServiceNow Developer

Cyclad