technologies-expected

Expected, Jira, Confluence, Microsoft Excel, SharePoint, XWiki

Opis stanowiska

About the project, We are looking for a dedicated professional to support the development and maintenance of our internal knowledge base. As an internal software house operating within the Geopost, we are currently in the process of gathering, documenting, and organizing technical and operational information. The selected candidate will be responsible for creating clear and intuitive data structures accessible to both employees and customers, using modern knowledge management systems to ensure accuracy, accessibility, and continuous improvement.

Twoje zadania

Your responsibilities, Gather, organize, categorize, and maintain data across company documents, FAQs, process guides, and technical resources, Collaborate with technical and non-technical staff to collect and structure existing knowledge for company-wide access, Develop, implement, and refine categorization and organization schemes for all types of company data and documentation, Create procedures for ongoing maintenance, review, and updates of knowledge base content, Ensure consistency, accuracy, and intuitive organization of internal and external documentation

Wymagania

Proven experience in knowledge management, data coordination, information systems, or a related field, Strong organizational, analytical, and communication skills, Ability to collaborate with technical and non-technical teams and understand business processes, High attention to detail and reliability in handling documentation, Experience in knowledge base design, Experience with enterprise knowledge base software and content management tools (e.g. Jira, Confluence, Excel, SharePoint, XWiki), Proficiency in Polish and English

Wymagania

Optional, Background in Technical Writing (either through professional experience or formal training), Knowledge of AI-based tools and the ability to prepare data and content for their use

work-organization-work-style

This is how we work, in house, agile

Co oferujemy

What we offer, Salary: 6 000 – 10 000 PLN net/B2B (depends on experience) / contract of mandate (UZ) or employment contract (UoP) also possible, Work-life balance: hybrid service delivery model (2 times per week in the office), Semi-annual evaluation meetings and a clearly defined career path, A friendly Buddy to guide you through the onboarding and further training and career opportunities, Training possibilities for personal development after completing the onboarding period, Space to implement your own ideas, Fitness card (Benefit Multisport), Private health care (EnelMed), An open and casual company culture filled with internal events, The opportunity to quickly develop professionally on projects in Europe and all over the world, Great integration events :), Referral Program

Co oferujemy

Benefits, private medical care, sharing the costs of professional training & courses, remote work opportunities

recruitment-stages

Recruitment stages, Short interview with our recruiter (around 30 min.) - online, Open Day - Meeting at our office (will last about 4 hours)

additional-module

How we will take care of your development:, Working in an international environment, Experienced team willing to share knowledge, Trainings

Opis stanowiska

DPDgroup IT Solutions sp. z o.o., We are part of Geopost – the largest parcel delivery network in Europe., , DPDgroup IT Solutions was founded in Poland in 2018. We deliver solutions to support the global IT and Tech operations of Geopost., , Today, with a Team of 170+ specialists we take part in ambitious projects, all around the world., , We hire top experts in software delivery, project management, analysis, testing, and support. Thus, we have assembled a fantastic and diverse IT Team that is able to deliver outstanding results and face any challenges.

Opis stanowiska

This is how we work,

Opis stanowiska

We are looking for a dedicated professional to support the development and maintenance of our internal knowledge base. As an internal software house operating within the Geopost, we are currently in the process of gathering, documenting, and organizing technical and operational information. The selected candidate will be responsible for creating clear and intuitive data structures accessible to both employees and customers, using modern knowledge management systems to ensure accuracy, accessibility, and continuous improvement.

Twoje zadania

Gather, organize, categorize, and maintain data across company documents, FAQs, process guides, and technical resources
Collaborate with technical and non-technical staff to collect and structure existing knowledge for company-wide access
Develop, implement, and refine categorization and organization schemes for all types of company data and documentation
Create procedures for ongoing maintenance, review, and updates of knowledge base content
Ensure consistency, accuracy, and intuitive organization of internal and external documentation

Co oferujemy

Salary: 6 000 – 10 000 PLN net/B2B (depends on experience) / contract of mandate (UZ) or employment contract (UoP) also possible
Work-life balance: hybrid service delivery model (2 times per week in the office)
Semi-annual evaluation meetings and a clearly defined career path
A friendly Buddy to guide you through the onboarding and further training and career opportunities
Training possibilities for personal development after completing the onboarding period
Space to implement your own ideas
Fitness card (Benefit Multisport)
Private health care (EnelMed)
An open and casual company culture filled with internal events
The opportunity to quickly develop professionally on projects in Europe and all over the world
Great integration events :)
Referral Program

Recruitment stages

Short interview with our recruiter (around 30 min.) - online
Open Day - Meeting at our office (will last about 4 hours)

How we will take care of your development:

Working in an international environment
Experienced team willing to share knowledge
Trainings

Knowledge Base Coordinator

DPDgroup IT Solutions