Division: Group Technology Services (GTS)

The Group Technology Services (GTS) plans, builds and runs the global infrastructure of Euroclear, and is additionally responsible for the IT service management to the operating entities of the various Group markets. GTS operates its IT systems and IT services in such a way that, at an appropriate and benchmarked cost level, it can deliver the agreed levels of service to support the requirements of the business processes, for both normal operations and during disaster recovery.

The Virtual Infrastructure Services team is committed to bring the best computing experience to our Euroclear internal clients (platforms, office and business applications) via innovative virtualized services through its Converged and Hyper-Converged infrastructures.

About the role:

We are looking for a new member for our “Infrastructure Services” team to share their passion for IT technologies and automation within the team.

This position is positioned on the management, support and evolution of the Cohesity Backup platform, storage solutions (file, S3, …) and archiving solutions (Mobius) in a 24/7 production environment.

One of the primary goals will be to support the design and build of automated solutions for the backup infrastructure services offered by the team, in order to reduce manual efforts and increase team efficiency.

Responsibilities:

Installation, Configuration, and Maintenance: Install, configure, and maintain our technologies within the IT infrastructure. This includes ensuring that all software and hardware components are up-to-date and functioning correctly
System Monitoring and Performance Tuning: implement and use monitoring tools to ensure system availability and performance. Perform routine system audits and capacity planning
Collaboration and Documentation: work with development teams and other IT staff to support infrastructure needs and maintain comprehensive documentation of systems and procedures
Security Management: implement and maintain security best practices for infrastructure, including patch management, antivirus solutions, and vulnerability assessments
(Support) the automation of recurrent activities
Propose harmonization of existing automation developments.
Participate in the Day-to-Day service support (incident, alerts, changes, …);
Provide on-call support during out-of-business hours (24/7 watch duty);
Take part in the disaster recovery management for the virtual infrastructure (RDR, SWAP, LDR, …);
Offer consulting services to “OS” teams (Windows, Linux, Office, Tandem, Mainframe), projects and other customers
Support the private cloud strategy in the organization
Develop solutions based on analysis of business and technical requirements.
Develop architecture and design of projects
Develop effective relationships relationship with other key IT experts
Work in coordination with the Product Owner, Solution Architects and with other teams/tribes

Requirements:

Minimum of 5 years of experience in service engineering or service operations
Excellent knowledge of backup platforms, with at least 2y experience with Cohesity in larger IT environments
Strong understanding of the importance of regular backup and restore testing, in line with DORA requirements
Solid hands-on knowledge of backup and restore processes, including audit and compliance aspects.
Good knowledge of storage platforms (S3, file solutions, …), with at least 2y experience with storage solutions in larger IT environments
Good knowledge with management of Nutanix and/or VMware virtualization environments
Good knowledge with hyperconverged and/or converged infrastructures
You are passionate about automation and DevOps
Knowledge and experience in Ansible, Tower, PowerShell or Terraform
Experience with storage infrastructure management is a plus

Additionally:

You are fluent in English, knowledge in French or Dutch is a plus
Working experience in an Agile context
Drive and energy, entrepreneurial demeanour, hands-on mentality
Open to work in a fast moving technical and human environment
Able to quickly diagnose system problems and implement solutions to restore functionality
Continuing to perform efficiently during difficult situations with high pressure.
Be analytical
Good collaborator with others as part of larger team.
Open to change and evolution.
Be able to work with strict deadlines and handle complex situations

Please note that this is a permanent position, and we do not offer freelance or contract arrangements for this role.

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About Us

Why join us

Embark on your new adventure at Euroclear, and work at the heart of the global capital markets. We connect over 2,000 financial institutions across the globe. As an open and resilient infrastructure, we contribute to the stability of the financial markets. We help clients cut through complexity, lower costs, and mitigate risks of financial transactions. At Euroclear, we have the clear ambition to use our key role to facilitate and accelerate a sustainable global financial system.

What We Offer:

Work closely with inspiring, supportive and engaged colleagues from more than 80 different countries.
Practice your talents in a highly professional international environment.
Join a learning and development environment with an emphasis on knowledge sharing and training.
Competitive salary and comprehensive benefits.

Ways of working

Find your own optimal balance within our hybrid working model, where you can connect at the office 8 days a month and also benefit from remote working.

Great Place to Work for All

We are committed to creating an inclusive culture that celebrates diversity and strives to be a Great Place to Work for All. All qualified applicants will be considered for employment, regardless of any aspect that makes them unique (including race, religion, national origin, gender, sexual orientation, age, marital status, pregnancy, disability, ...). If you need any specific accommodation due to disability or any other reason, you can let the recruiter know during your application process. Our values guide how we work together and shape our future: Our mission and values - Euroclear

About the Team

Group Technology Services (GTS) plans, builds and runs the global infrastructure of Euroclear, and is additionally responsible for the IT service management to the operating entities of the various Group markets. Group Technology Services operates its IT systems and IT services in such a way that, at an appropriate and benchmarked cost level, it can deliver the agreed levels of service to support the requirements of the business processes, for both normal operations and during disaster recovery.

IT System Engineer - Backup

Euroclear