technologies-expected

Expected, AWS, Azure, Linux, GCP, Kubernetes

Opis stanowiska

About the project, The Cloud Support Engineer will be responsible for providing support to customers for Cloud environments and applications.

Twoje zadania

Your responsibilities, Day to day management of the Strategy Cloud infrastructure including scheduled and emergency maintenance activities as well as scheduled on-call coverage., Implementation of Customer change requests in compliance with the Change Control regime., Incident response including troubleshooting of the infrastructure related issues and collaboration with Technology teams on troubleshooting of platform related issues., Strategy Platform administration and troubleshooting., Maintaining high quality documentation for all related tasks.

Wymagania

Technical education or experience in IT roles strongly preferred., AWS, Azure, Linux, GCP and containers (Kubernetes) experience strongly preferred., Practical experience managing critical customer issues is a plus., Must possess an enthusiastic personality and foster a positive work environment., Strong written and verbal communication skills in English is a must. Fluency in German is a plus., Well-organized with effective time management skills., Team player - always willing to give support to others and ask for help if needed., Ability to work independently., Attention to detail.

Wymagania

Optional, Experience working with the Strategy platform, particularly in the Administrator role, including managing user permissions, configuring workflows, maintaining platform settings, and supporting operational processes, Experience with advanced e-learning authoring tools (e.g., Articulate, Captivate) and Learning Management Systems (LMS), Strong familiarity with documentation publishing workflows and analytics in SaaS or software environments, Exposure to AI or machine learning pipelines for content or workflow automation, Familiarity with version control systems (e.g., Git) for documentation and multimedia source files, Experience designing certification exams or assessment materials

Co oferujemy

Benefits, sharing the costs of sports activities, private medical care, life insurance, integration events, retirement pension plan, extra leave, Restricted Stock Units, parking spaces for employees, Casual Dress Code, Hybrid work opportunities

additional-module

Additional Information, Available to work from the Warsaw office at least 3 days a week., The annual gross salary ranges from PLN 140k-160k gross, The recruitment process includes online assessment as a first step (logic) - please check also your SPAM folder

Opis stanowiska

Strategy, Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends—we set them and drive change. As a market leader in enterprise analytics and mobility software, we've pioneered the BI and analytics space, empowering people to make better decisions and revolutionizing how businesses operate., But that's not all. Strategy is also leading a groundbreaking shift in how companies approach their treasury reserve strategy, boldly adopting Bitcoin as a key asset. This visionary move is reshaping the financial landscape and solidifying our position as a forward-thinking, innovative force in the market. Four years after adopting the Bitcoin Standard, Strategy's stock has outperformed every company in the S&P 500., Our people are the core of our success. At Strategy, you'll join a team of smart, creative minds working on dynamic projects with cutting-edge technologies. We thrive on curiosity, innovation, and a relentless pursuit of excellence., Our corporate values—bold, agile, engaged, impactful, and united—are the foundation of our culture. As we lead the charge into the new era of AI and financial innovation, we foster an environment where every employee's contributions are recognized and valued., Join us and be part of an organization that lives and breathes innovation every day. At Strategy, you're not just another employee; you're a crucial part of a mission to push the boundaries of analytics and redefine financial investment.

Opis stanowiska

This is how we work,

Opis stanowiska

The Cloud Support Engineer will be responsible for providing support to customers for Cloud environments and applications.

Twoje zadania

Day to day management of the Strategy Cloud infrastructure including scheduled and emergency maintenance activities as well as scheduled on-call coverage.
Implementation of Customer change requests in compliance with the Change Control regime.
Incident response including troubleshooting of the infrastructure related issues and collaboration with Technology teams on troubleshooting of platform related issues.
Strategy Platform administration and troubleshooting.
Maintaining high quality documentation for all related tasks.

Additional Information

Available to work from the Warsaw office at least 3 days a week.
The annual gross salary ranges from PLN 140k-160k gross
The recruitment process includes online assessment as a first step (logic) - please check also your SPAM folder