Mainframe Application Support Engineer (zOS / Payments Systems)
emagine
This role is for a Senior Application Support Engineer specializing in IBM Mainframe zOS and payment systems within a banking context. You will be part of a BizDevOps SAFe Agile team focusing on maintenance and operational lifecycle of payment applications. Daily work includes incident and problem management, change initiatives, and ensuring service quality against SLAs. While some DevOps/Agile practices are used, the core is mainframe operations and support, not software development. The role requires deep knowledge of mainframe environment, DB2, JCL, TWS, and payment message formats like SWIFT.
Brak jawnych widełek — wynagrodzenie do ustalenia podczas rekrutacji.
Brakuje: no information about on-call requirements or shift work, no details about the specific payment applications (e.g., which systems).
This role is for a Senior Application Support Engineer specializing in IBM Mainframe zOS and payment systems within a banking context. You will be part of a BizDevOps SAFe Agile team focusing on maintenance and operational lifecycle of payment applications. Daily work includes incident and problem management, change initiatives, and ensuring service quality against SLAs. While some DevOps/Agile practices are used, the core is mainframe operations and support, not software development. The role requires deep knowledge of mainframe environment, DB2, JCL, TWS, and payment message formats like SWIFT.
- ✓Stable banking industry
- ✓Opportunity to work with modern Agile practices alongside mainframe
- !Unclear how much Agile vs traditional ITIL is practiced
- !Mention of multiple stakeholders might indicate complex coordination
- !Linux experience only nice-to-have but could be used in future
- ?Brak jawnych widełek — wynagrodzenie do ustalenia podczas rekrutacji
- •Managing and resolving incidents related to mainframe payment systems
- •Performing root cause analysis and problem management for recurring issues
- •Executing changes and coordinating with stakeholders for system updates
- •Monitoring system performance and ensuring SLA targets are met
- •Reviewing and interpreting mainframe logs, hex dumps, and DB2 queries
- •Writing and modifying JCL scripts for batch jobs and TWS scheduling
- •Participating in Agile ceremonies like daily stand-ups and sprint planning
- •Analyzing SWIFT message formats (MT940, MT950, camt.052, camt.053)
Oferta dla doświadczonych specjalistów (Senior).
A mid-level mainframe operator/analyst with solid JCL, DB2, and incident management skills, willing to learn payment systems and Agile practices. Might have experience in mainframe support but not necessarily in banking.
Junior engineers without mainframe experience, or those seeking pure development roles. Not for remote-only seekers since it's hybrid in Gdańsk.
- ?What is the team size and composition (e.g., how many mainframe specialists)?
- ?Is there on-call rotation? How often?
- ?What is the mainframe technology stack (e.g., which version of zOS)?
- ?What tools are used for incident management and monitoring?
- ?What does the onboarding process look like for mainframe skills?
- ?Are there any upcoming modernization initiatives or is this purely maintenance?
- ?How is Agile integrated with mainframe operations? Do all team members participate in ceremonies?
- −No information about on-call requirements or shift work
- −No details about the specific payment applications (e.g., which systems)
- −No mention of training opportunities or certifications
- −No description of the team culture or dynamics
The team operates in a BizDevOps SAFe Agile setup, focusing on maintenance and continuous improvement. Likely collaborative with developers and business stakeholders.